WP Live Chat Support
[resolved] WordPress 3.8.2 compatibility? (4 posts)

  1. puvira
    Posted 1 year ago #


    The free version was working fine for me, so I bought the PRO version. In the meantime, I upgraded my WordPress from 3.8.1 to 3.8.2. Now the chat status is offline on the frontend, even when I am logged in.

    When I hit Refresh in the browser (on the frontend), the chat box disapears completely. Could the plugin be broken?


  2. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but these forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any questions about commercial products.

  3. puvira
    Posted 1 year ago #

    False alarm, everything works fine. Looks like it was the "Hide chat for 24 hours" checkbox. With cookies cleared, the chat box appears normally.

  4. puvira
    Posted 1 year ago #

    Sorry, didnĀ“t know, thanks for the reminder, esmi.

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • WP Live Chat Support
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic


No tags yet.