• Resolved mata12

    (@mata12)


    I just updated to wordpress 3.8 from 3.7.1 through the admin panel and now I can’t upload any new images. Set feature image on posts doesn’t work, add new media… nothing. All it gives me after tyring to upload is the name of the image with no thumbnail.

    I saw a post somewhere back when 3.8 was in beta and it looks like it was an issue then too.

    If I go to “edit image” the image shows up there but when I copy the url and paste it in a browser I get 404.

    My host is godaddy

    Things I’ve tried:
    1. deactivated all plugins and activated default theme (nothin)
    2. repaired, analyzed & optimized database tables(nothin)
    3. checked uploads folder and checked for the image I uploaded (nothin)
    4. talked to theme creator and they said it works on their end.
    At a total loss.

    Could this be fixed if wordpress offers another update?

    Any help is much appreciated.

Viewing 15 replies - 1 through 15 (of 26 total)
  • Have you tried:

    1. switching to the default theme to rule out any theme-specific problems.

    2. resetting the plugins folder by FTP or PhpMyAdmin.

    3. re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Dangit! With 3.8 coming out, I completely forgot about that!

    Thread Starter mata12

    (@mata12)

    As my post illustrated I did deactivate all plugins and activated a default theme. Then I tried to upload an image and it still didn’t work.

    I’m trying your #3 fix now.

    I also see this could be a godaddy issue. I just got off the phone with them to no avail…

    Thread Starter mata12

    (@mata12)

    clarify…got off the phone with them before I just saw that. So I haven’t called them back yet. Uploading fresh wordpress files now.

    Thread Starter mata12

    (@mata12)

    Okay so uploaded fresh wordpress files and nothin. media upload still doesn’t work correctly. No thumbnail no upload.

    Last thing is to do #2 fix from above… and then apparently I’ll never be able to upload another image again…great!

    Thread Starter mata12

    (@mata12)

    resetting plugins folder a no go…

    Awesome! Well at least I’ll never have to work on this site again!

    Thread Starter mata12

    (@mata12)

    Just one more question… Could this ever be fixed if wordpress releases another update?

    I’d suggest you get back onto GoDaddy about this. We’ve seen it many times on GD sites with exactly these kinds of symptoms. Unfortunately, it is a bit of a lottery as to how good a support person you get when you contact them but please try to push them on this. If necessary, ask to be referred to their level 2 support.

    Could this ever be fixed if wordpress releases another update?

    It’s not a WordPress issue – honestly. Out of the millions of 3.8 users, very few people are having issues with image uploads.

    Thread Starter mata12

    (@mata12)

    Okay I with godaddy figured it out.

    Here’s the deal.

    I originally had developed my site on a subdirectory root/site/
    when I went live I changed the wp and site address URL’s then just moved the index.php and .htaccess files to the roots while changing the require line in index.php to point to the subdirectory all exactly like the codex says to do. Well, that didn’t work for some reason. I don’t know if I didn’t update permalinks at that point or what.

    So then I basically copied all the files from the subdirectory to the root. And voila, the site was live and life was good.

    Until I updated to wp 3.8. SEE ABOVE.
    while I was uploading images I thought to myself lets check the subdirectory folder /uploads/2013/12… to see if by chance that wordpress is uploading the images to there. What did I find… all of my images that I was uploading at all different sizes like it’s suppose to.

    Well at that point I knew we could fix it!
    For some reason the sql database still had the path of the subdirectory as the place to upload the images. Got rid of the subdirectory in the wp_otions table in the upload_path so it pointed to the root and YEAHHHH BABY! I can now upload images again. WHOOOOOO! Victory!

    I’ve recently upgraded to WP 3.8 and when I try to insert images into posts after uploading them, nothing will happen.

    When I close and re-open the Edit Post page and click on Add Media, the image I uploaded disappears. In fact, I see nothing at all in my Media Library now, even though there are a whole bunch of images in my previous posts (which show up on the site without problem).

    Any help/suggestions would be appreciated. My blog is hosted on Network Solutions.

    Just a quick correction/clarification: When I go to the Media Library directly from the “Media” link on the toolbar on the left, I do see the images I’ve uploaded, but when I click on the Add Media button while editing the post, the Media Library seems blank.

    I’m having the same problems as sealsmer.
    This only started happening a couple of days ago.
    Sometimes I can upload images but then can’t insert them into the post. Other times no image will upload at all.

    None of the images in the media library show up either, however when I click the media tab on the toolbar at left, there they are all!
    I’ve tried swapping themes, no luck.
    I’ve deactivated all plug ins, no luck.
    Cleared cache, no luck.
    Crossed my legs the other way, no luck.

    I too am having the same issues – I’m with 123 reg. I’ve deactivated plugins, changed file permissions… I don’t think pulling my hair out will help though I’m tempted!!

Viewing 15 replies - 1 through 15 (of 26 total)
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