Support » Fixing WordPress » WordPress 3.5 update crashed & I can't log into my dashboard

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  • Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    You need to complete all of the steps before your site can possibly be fixed.

    Moderator t-p

    (@t-p)

    try Manual Update

    Make sure you backup everything (including your database) before doing any actions, just in case.

    Thanks for your speedy responses,

    I’m getting the error message ‘No Archives Found’ when I try to unzip my database back up. I exported it from Php My Admin as per the instructions in 123 support. Is there any way to rescue this or have I lost my database? The fact that the front end of the site is still working gives me hope!

    Thanks
    Hannah

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