Support » Fixing WordPress » WordPress 3.5 bugs

  • Resolved The Bitter Optimist


    Hi WP Team,

    I have a 9 wp sites in total, I upgraded to the new wp 3.5 on 3 of them before stopping.

    It seems that the new WP does something weird to the drop down options in the back end (they seem fine on the front end). So for instance, when hover over say, “plugins” the drop down to pick installed, new, etc no longer shows up, you have to literally click it to get to any of the options.

    And it seems to effect some plugins the same way. I thought perhaps it was the bullet proof security plugin compatibility issue but I actually disabled the plugins for the last upgrade and the problem still persist, no drop downs anywhere in the back end.

    Thanks guys,

Viewing 15 replies - 1 through 15 (of 32 total)
  • Dominik Schilling (ocean90)


    WordPress Core Developer

    Can you see any JavaScript errors? Are all plugins disabled?

    I have the same issue, and another one that’s rather more serious but I’ll post that elsewhere!

    I’m running into issues too with the upgrade to 3.5.

    When I try to switch to visual mode while adding a new post, nothing happens. I click it and nothing happens. I am also missing dropdowns from my administration links.

    I’ve tried deactivating all my plugins but the problem persists. My only clue seems to be from the Co-Authors plugin, which is telling me I need to enable javascript.

    Hey guys!

    Um, are there any javascript errors? <–I wouldn’t know. I taught my self enough php and css to customize some pretty decent looking sites but for all the rest of that I have no idea. Truly.

    What I DO know is on ALL my other sites still using the last version of WP (3.4.2) –this problem does NOT exist. All plugins work as they have been, WP works as it should.

    As for are the plugins disabled? <–heck NO! Most of them are MUCH NEEDED security plugins and so NO, my sites (which seems to always be under the scrutiny of some wannabee hacker) can’t afford to have the plugins disable for any real length of time whatsoever.

    I don’t think it’s a plugin compatibility issue any way because of the three sights I upgraded to the new WP, I picked one that is under maintenance mode, I’m still building it so it doesn’t have alot of plugins or content (which is why I took the risk) so I disabled the plugins for the WP upgrade and STILL the back end drop down issue was there…

    Drew Jaynes


    WordPress Core Developer

    The Bitter Optimist: Definitely sounds like a JavaScript problem. You can find out how to troubleshoot here:

    Hmm. Well, I’ve gone to this link and followed the first few steps –the front end looks and act’s right in safari but in firefox it’s total mayhem

    –the back end does not work properly in either browser. I did (briefly) disable all plugins and there was no change…

    does this mean the problem is semi-browser related, in that it’s completely messed up front and back end on firefox?

    So, listen, are they working on this issue or ???

    The bitter optimist is just a blog but I mistakenly upgraded my non-profit business as well and I really need that site to be up and running. I wasn’t as concerned until I looked in firefox and saw that the FRONT is all jacked up, I really can’t have that.

    But at the end of the day, it clearly BUG, a problem with the new WP –my “javascript” seems to be working fine for ALL of my other non upgraded sites running on the last wp version…

    I really don’t want to have to go through all this riggamarole to get my sites that I upgraded back on track if you are going (and you should) fix the bug and upload a new version

    –other people are clearly having this problem, so the “fix” can’t be that all the wp users have to go to the actual wp php files and add lines of code, ftping it in, seeing if that fixed it and then taking it out again…

    Jeez. I was trying to update to the new version like I have done countless times before over the last 4 years…

    obviously something went arwy with this version

    Drew Jaynes


    WordPress Core Developer

    –the back end does not work properly in either browser. I did (briefly) disable all plugins and there was no change…

    does this mean the problem is semi-browser related, in that it’s completely messed up front and back end on firefox?

    It’s possible that errors are are coming from a theme or plugin that is enqueuing scripts incorrectly. If you follow the directions in the article I linked above and are getting errors, it will be a lot easier for us to work toward finding a fix if you can share them with us.

    If it turns out there aren’t any errors, there are still procedures we recommend for anyone having issues:

    • Deactivate all plugins
    • Change to the default theme

    This helps us find out if it’s WordPress or a theme or plugin you have installed.

    Moving to How-To and Troubleshooting

    Drew, I get it but I don’t have TIME for this. This is already commandeered the 3 to 4 hours of my BUSINESS day.

    AND I just restored to the previous back up and NOW every time I want to do something this big window comes up pops up that says:

    “Database Update Required

    WordPress has been updated! Before we send you on your way, we have to update your database to the newest version.

    The update process may take a little while, so please be patient.

    Update WordPress Database”

    I DON’T WANT THE NEWER VERSION!!! It’s got bugs and I don’t have time…

    what do I need to do to go back to the previous version?

    And I fail to see how it’s the themes and we already know it’s not the plugins bc I already deactivated it.

    Of the three that i updated they are three separate themes, one elegant themes , and two genesis –all bought and paid for nothing free or stolen… and they all work fine with the previous version…

    Moderator kmessinger


    The link Drew Jaynes gave you just shows you how to check for javascript errors. It has nothing to do with the browser per se. If you post a url, we can check the front end for errors and maybe identify what is causing it.

    Moderator kmessinger


    Most of them are MUCH NEEDED security plugins

    Are you using Bullet Proof Security? Check this discussion,

    – I understand that but to do it requires me to upload the new wordpress on my computer, go into the wp. config php file , change it, FTP in, etc. etc etc and it’s not even a fix, it’s just a hunt for a problem (that did not exist before the version upgrade)

    The sites that I upgraded are

    The most important site for me to get back on track is my non-profit

    both sites look fine in safari but jacked up in firefox…


    thanks kmessinger.

    I am using bullet proof but I’m not having THOSE problems listed on the the thread. And I disabled it when I uploaded the new wp version –the back end drop down problem still occurred.

    The drop and drag issue seems to of affected the menu option as well. I thought I was doing something wrong but now I see it’s a WP error.

Viewing 15 replies - 1 through 15 (of 32 total)
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