Support » Multisite » [Resolved] WordPress 3.3.1 Network cannot login into subdomain dashboard

[Resolved] WordPress 3.3.1 Network cannot login into subdomain dashboard

  • The Setup
    I have just completed a fresh install of a WordPress 3.3.1 Network (Multisite) using subdomains. It currently has 2 sites, the primary install and a subdomain. The Registrar is GoDaddy, but the URL has been pointed to the nameservers directly. I have added the DNS wildcard using cPanel. The server setup is comprised of the latest and greatest…

    The .htaccess is configured with the rules supplied by the Network setup, and the wp-config file has been edited as per the setup instructions. I have cleared my DNS, flushed the cookies and given appropriate time for propagation.

    The Issue
    I can view both sites (using the individual domains) and I can login to the primary install’s Dashboard (using a super user account). I cannot, however, login to the subdomain’s Dashboard. I am thrown to a redirect that doesn’t seem to resolve. I can’t even access it while logged into the primary Dashboard as a super user.

    The Ask
    I have read countless posts, most refer to pre 3.3.1 framework that requires the MU Domain Mapping Plugin (although I did try it without success). And I have read the codex, but it too seems dated. This leads me to ask the following:

    1. Is the MU DNS Mapping Plugin necessary?
    2. If not, what do I need to start poking at? 🙂

    Any and all help would be greatly appreciated.


Viewing 15 replies - 1 through 15 (of 17 total)
  • You don’t need a plugin to use subdomains. That plugin is for mapping FULL domains 🙂

    The too many redirects problem sounds like the subdomains aren’t set up right. Where are your wildcards pointing to?

    Ah! That makes sense 🙂 There is a wildcard for each domain. both point to the IP address.

    I don’t know that … It sounds like you have two installs, one for each domain.

    Normally we say to step back and make sure the subdomains (or subfolders) work before you map any domains.

    No, just one install under the primary domain. The subdomain was add in the Network Dashboard. I parked it under the primary in cPanel.

    And I “think” the sub is working. I can view the site, just not the dashboard.

    What’s with the ‘wildcard for each domain’? Are you trying to use domain mapping to run domainone.com and all it’s subsites (foobar.domainone.com etc) AND domaintwo.com out of domaintwo.domainone.com with allow IT to have subdomains?

    No, please disregard the second wildcard comment (I deleted the second wildcard). The Primary domain has a wildcard, not the sub domain.

    Okay 🙂 Thanks.

    What’s in your .htaccess?

    # BEGIN WordPress
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule . index.php [L]
    # END WordPress

    To verify, subdomain.domain.com is up, but subdomain.domain.com/wp-admin is not.

    What about subdomain.domain.com/files?

    Actually, the settings look like this:

    Site URL: http://subsite.com (Works)
    HOME: http://subsite.com (doesn’t work)
    Upload Path: wp-content/blogs.dir/3/files
    File Upload URL: http://subsite.primarydomain.com/files (NOBLOGREDIRECT kicks in)

    *heh* OOkay you did that wrong. You 100% CANNOT do it that way.

    You need the plugin to MAP subsite.com to subsite.primary.com

    Like I said

    You don’t need a plugin to use subdomains. That plugin is for mapping FULL domains 🙂

    Change the site and home URL back to subsite.primary.com, then use the plugin to map it.

    Stupid question alert…

    I am not using any plugin for mapping. The settings I posted came from My Sites > Network Admin > Site > Site Name > Settings

    Does your suggestions still apply?

    EDIT: Wait…you’re saying I NEED to use the plugin in this instance…correct?

    2nd Edit…I’m trying it now.


    Not a stupd question at all 🙂

    A subdomain is “tech.ipstenu.org”

    A full domain would be techipstenu.org, which is RUN from tech.ipstenu.org

    So to map domains in WP, you first make (and test) the subdomain, then you use the plugin to map the domain to the subdomain 🙂 You can’t edit the sitename the way you did without, as you found, breaking things.

    The terminology is so close it’s easy to mistake.

    Success! The subdomain AND the subdomain Dashboard are now accessible. I Network Enabled the MU Domain Mapping Plugin, added the Sunrise bit and set the following:

    Added IP Address
    Checked Domain Options: 2 & 4

    Went to Settings > Domains and added a new domain with the

    Site ID: #
    Domain: subdomainname.com
    Primary: Checked

    MAC USERS NOTE: I am running Lion (OSX 10.7) and have been using the “sudo dscacheutil -flushcache” command to clear the DNS unsuccessfully. Use “sudo killall -HUP mDNSResponder” instead.

    Ipstenu, THANK YOU for hanging in there with me. I couldn’t have done it without you. PM me and let me know how I can send a tasty beverage your way 🙂


Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘[Resolved] WordPress 3.3.1 Network cannot login into subdomain dashboard’ is closed to new replies.
Skip to toolbar