Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence was unable to validate a test request to your website.

  • Resolved mnppdt28

    (@mnppdt28)


    Hi,

    We received this message from Wordfence Wordfence was unable to validate a test request to your website.

    What do you mean by this?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @mnppdt28 and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks!

    Thread Starter mnppdt28

    (@mnppdt28)

    Hi @wfadam ,

    Sent, see: https://prnt.sc/v9sl8m.

    Waiting for your feedback.

    Thanks.

    Plugin Support WFAdam

    (@wfadam)

    Thanks for sending those reports @mnppdt28

    Head over to your site and go to Wordfence > All Options > General Wordfence Options > How does Wordfence get IPs and reference the area under that section that says Detected IPs and Your IP with this setting.

    Switch this to X-Forwarded-For. It should then start detecting the correct IP address.

    Let me know what you find!

    Thanks!

    Thread Starter mnppdt28

    (@mnppdt28)

    Hi @wfadam

    Thank you for this. I’ve already switched the settings to X-Forwarded For. See: https://prnt.sc/va3hz8

    Will let you know here if we still experienced the same issue.

    Thank you for your support.

    Plugin Support WFAdam

    (@wfadam)

    Sure thing! I hope that resolves your issue!

    Just let me know if it doesn’t!

    Thanks again and have a great weekend!

Viewing 5 replies - 1 through 5 (of 5 total)
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