Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence update locked site in maintenance mode

  • Resolved syzygist

    (@syzygist)


    I ran the Wordfence update this morning, and the site and dashboard immediately went into maintenance mode, and I could not get it back out, even when I FTP’d in and first renamed, and then deleted the Wordfence folder. Help! This is a new site-in-progress that I have to complete today!

    Never mind – after 5 minutes site came back up. I’ll reinstall Wordfence, and see what happens.

    • This topic was modified 1 year, 11 months ago by  syzygist.
    • This topic was modified 1 year, 11 months ago by  syzygist.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @syzygist,

    I’m not sure what happened and if it was related to Wordfence itself or more generally to the WordPress plugin update process.

    Please let us know if you were able to successfully re-install Wordfence.

    I was able to successfully reinstall Wordfence. I am now having other issues with the site – there was a recurring banner notification that a WordPress update had not completed with a link to click to try again. That link didn’t work, but when I reinstalled the latest WordPress update from the Dashboard Updates panel, the banner disappeared. If that WordPress update had just been released, I’d think maybe I happened to manually run the Wordfence update a the same time the update was happening, but there is no new release, so I’m not sure what that was about.

    Wordfence is running fine now, and I’m able to complete a scan, which shows no problems (of course, it also showed no problems before I did the update that vanquished the banner. So there goes my theory that a WordPress core file got corrupted, because wouldn’t that have come up in the scan? ).

    Meanwhile, I’m having issues with a different plugin triggering a 403 error when I try to save certain settings. This is a new installation, so not sure what’s going on here, but have a ticket in with my host, and will let you know how it turns out.

    My host didn’t say what they fixed, but they did say it was on the server side, so, not Wordfence’s fault.

    Hi @syzygist,

    Thanks for letting us know.

    I’m glad everything is now working fine!

Viewing 4 replies - 1 through 4 (of 4 total)
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