Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence site-cleaning team saved my client big time

  • I’ve have the Wordfence plugin (free version) on dozens of my personal and client sites for a few years. Easy to install and configure, it’s blocked many attacks and I’ve never had a site hacked that had it. On one client site, we didn’t use it, they got hacked and it was nasty, they sell tickets to their events and their payment system stopped taking payments (and gave some customers virus/malware).

    Not just one site, but the client’s entire hosting account was infected. I contacted Wordfence for a site cleaning and they got on it right away. In two days, the site was cleaned and taking payments again. Wordfence running on the sites after the cleaning reported a malware backdoor in my wptwin site-cloning script. I sent the report and the wptwin.php script to the security analyst who cleaned the site and within a few hours, he replied that indeed this was a false positive. That was great service and set me at ease that the client’s site had not become re-infected.

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