Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence scans aborting for multiple sites.

  • Resolved jipasveld

    (@jipasveld)


    Today I added Wordfence to a couple of subdomains; new sites I am developing right now. All these subdomains do not have an SSL (yet). (I am unsure if the subdomain and SSL are relevant, but it is the only pattern I could find).
    When I try to run the Wordfence scan for these sites, I get an error after a while:

    Scan Failed
    The current scan looks like it has failed. Its last status update was [x] minutes ago. You may continue to wait in case it resumes or stop and restart the scan. Some sites may need adjustments to run scans reliably. https://www.wordfence.com/help/scan/troubleshooting/?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon

    What I find odd, is that every side I have added Wordfence to before today does not display these errors while trying to scan. All sites I added today do..

    Unfortunately, I followed some relevant tips from the link but that does not help.

    With this limited amount of info, does anyone have an idea what might be the issue?
    Or what additional information might help to identify the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WFSupport

    (@wfsupport)

    Thanks for reaching out.

    Can you do the following so I can get the information I need to help you?

    • Kill the existing scan if it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running)
    • Go to your Scan > Scan Options and Scheduling page and locate the “Performance Options”
    • Set “Maximum execution time for each scan stage” to 20 on the options page
    • Click to “Save Changes”
    • Go to the Tools > Diagnostics page
    • In the “Debugging Options” section check the circle “Enable debugging mode”
    • If “Start scan remotely” is checked, uncheck this option.
    • Click to “Save Changes”.
    • Start a new scan
    • Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log and paste them here

    Thanks

    Tim

    Thread Starter jipasveld

    (@jipasveld)

    Thanks for the reponse, here is the log for one of the sites ( I assume / hope the other sites will have the same issue, but otherwise I could provide other logs as well)

    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-walker-category-checklist.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-walker-nav-menu-checklist.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-walker-nav-menu-edit.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-ajax-upgrader-skin.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-application-passwords-list-table.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-automatic-updater.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-comments-list-table.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-community-events.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-debug-data.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-filesystem-base.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-filesystem-direct.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-filesystem-ftpext.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-filesystem-ftpsockets.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-filesystem-ssh2.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-importer.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-internal-pointers.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-links-list-table.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-list-table-compat.php (Mem:26.0M)
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-list-table.php (Mem:26.0M)
    [May 12 12:08:43] Analyzed 300 files containing 4.56 MB of data so far
    [May 12 12:08:43] Scanning: /home/u893446052/domains/jipasveld.com/public_html/speelscollectief/wp-admin/includes/class-wp-media-list-table.php (Mem:26.0M)

    Plugin Author WFSupport

    (@wfsupport)

    Did the scan ever finish? I was hoping to see the place where the scan stopped.

    Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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