Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence problems with Divi theme

  • Hi,

    if I want to edit any post, page or project (it does not matter if made with the Divi builder or with the default Classic editor), a simple white page occurs and the backend does not load so that I can not edit anything. The screen is completely white. If I disable Wordfence, I have no problems.

    WordPress latest, Divi latest, Wordfence latest version.

    What can I whitelist in Wordfence to not make this happen again and again? It is still set to learning mode.

    Best regards
    Flo

    • This topic was modified 1 week, 2 days ago by helder599.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFGerroald

    (@wfgerald)

    Hey @helder599,

    Can you please enable WP_DEBUG and share any errors/messages you see on the white screen?

    https://codex.wordpress.org/WP_DEBUG

    Also, if you have access to your PHP error logs please look for and share any errors that seem relevant.

    Please let me know.

    Thanks,

    Gerroald

    Hi,

    I don’t have access to the error logs.
    I changed wp-config and added WP_DEBUG but the page stays completely white if I want to edit anything – no errors shown. I also added WP_DEBUG_LOG but it does also not write errorlogs to wp-content.

    Best regards

    • This reply was modified 1 week, 1 day ago by helder599.

    any news?

    Plugin Support WFGerroald

    (@wfgerald)

    Hey @helder599,

    Can you please switch the Firewall into Learning Mode and let me know if it helps?

    https://www.wordfence.com/help/firewall/learning-mode/

    It’s odd that there aren’t any errors/messages on the blank page when enabling WP_DEBUG. You might speak with your host about providing the PHP error logs to you, this would likely give us a hint as to what’s happening.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)
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