Support » Plugin: Wordfence Security » Wordfence not working well (IP lockout time…)

  • Resolved BeautyPirate


    Over all this is a great plugin but it really has some issues that need to be updated asap, considering there is a paid version of this which doesn´t even have IPv6 support.

    Other than that, I waited until I got three emails saying that someone has been locked out from signing in using an invalid username, so far so good but when I hit Wordfence->Blocked IP´s in the Dashboard, the IP addresses are not listed.

    I set the lockout time to 12 hrs and I would like the plugin to comply to this otherwise it´s going to be deleted and marked as not working. I mean it´s PAID, you know…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    If it’s a PAID version then you’re in the WRONG forums.

    Sorry, couldn’t resist the capitalization. 😉

    Honestly, if you did pay the plugin then please use those vendor supplied forums. Your request for support will just get lost in the large queue here and besides support was part of what you PAID them for right?

    Well… It doesn´t work with the free API key either…

    Plugin Author Wordfence


    Hi there,

    We offer premium support via email for paid customers. Please see the contact page on for info on how you can get support as one of our premium customers.

    Kind regards,


    Hi Mark
    So is there an answer to this question for non-paid members?
    Exactly as BeautyPirate describes – I have received multiple emails regarding locked out IPs but they do not show up in the ‘locked out IP’ tab (or any of the tabs) on the ‘Blocked IPs’ page.
    I have now manually blocked a repeat offender, and that is listed now.
    But I would like to know whether automatically ‘blocked’ IPs I’m being emailed about, are in fact blocked?
    Love the plugin.
    PS: Are you still hanging a CellC modem on an umbrella? 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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