• Resolved userweb

    (@userweb)


    When I install Wordfence it keeps saying that the installation is not complete and that I have to purchase the license or use the old one, but I have always used it in the basic version, which already does an excellent job, is it no longer possible to use it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @userweb

    Thank you for reaching out.

    We made changes to the free license sign-up process. Existing free site keys created before the change will continue working, but all new installations require you to register for a new key.

    You can see the reasoning behind why we changed the free signup process in the following blog post: https://www.wordfence.com/blog/2022/11/wordfence-7-8-0-announcement/ 

    Please resume the installation and follow the instructions in the video on the page below to obtain a free license key.

    https://www.wordfence.com/help/api-key/#installing-your-free-license-key 

    Please note that you can use the same email address to obtain license keys for all your sites. There’s no limit to the number of free sites a single email address can configure.

    Let me know in case you have any issues.

    Thanks,

    Mark.

    Thread Starter userweb

    (@userweb)

    Ok thanks I installed it but will it only last 30 days?

    Plugin Support wfmark

    (@wfmark)

    Hi @userweb, thanks for reaching out to us about this.

    There is no limit to the period of time you can use the free version of wordfence. You can use it for as long as you like. 

    In case you need to move to the premium version or have any premium questions, please reach out to presales@wordfence.com with a description of your issue as we are not allowed to discuss the premium version on this forum.

    Thanks,

    Mark

    Thread Starter userweb

    (@userweb)

    Hi, thanks for the help, during the installation I thought I understood that it was a trial version for 30 days, thanks.

    Plugin Support wfmark

    (@wfmark)

    Hi @userweb,

    Thank you for getting back to us.

    Glad I could be of help.

    Do not hesitate to reach out in case you need further clarification.

    Thanks,

    Mark.

Viewing 5 replies - 1 through 5 (of 5 total)
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