Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence could not register with the Wordfence scanning servers when it…

  • Resolved rocktheflag

    (@rocktheflag)


    Hello,

    I have wordfience on 6 of my sites and one of them seems not to work. I get the following error:

    Wordfence could not register with the Wordfence scanning servers when it activated. You can try to fix this by deactivating Wordfence and then activating it again, so Wordfence will retry registering for you. If you keep seeing this error, it usually means your WordPress server can’t connect to our scanning servers, or your wfConfig database table cannot be created to save the key. You can try asking your host to allow your server to connect to noc1.wordfence.com or check the wfConfig database table and database privileges.

    I also get the following error in diagnostics;

    File “wafRules.rules” does not exist

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    Are you still getting these errors? as it might be a temporary server connection error. If you still getting it, then check the “Connectivity” section in the diagnostics page (Wordfence > Tools > Diagnostics), if your website can’t connect to our servers, then you will have to contact your web host regarding this issue, perhaps they need whitelist our servers’ IPs:
    https://www.wordfence.com/help/advanced/#servers-and-ip-range

    Thanks.

    Hi @rocktheflag,
    Since we haven’t heard from you for a while I’m going to go ahead and resolve this thread. You are welcome to create a new one at any time!

Viewing 2 replies - 1 through 2 (of 2 total)
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