Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence and EU cookie law

Viewing 8 replies - 1 through 8 (of 8 total)
  • wfalaa

    (@wfalaa)

    Hi,
    Cookies used in Wordfence plugin are technical ones used to identify users in Live Traffic and in Country Blocking feature “a premium one”.

    Thanks.

    @wfalaa, thanks for your kind reply.

    I need more informations: a technical cookie that “identifies” a user is an “analytical” cookie that could be a profiling cookie. So, I need to know if this kind of analytical data is used to serve ads to my users or ONLY to the admin in the WF dashboard, or other place. I need to know if analytical data are used for other purposes too (different than adv). I need to know what data and how (anonymized?) is shared with third parties, etc.

    I need to know if I can stop any data collection through some option (opt-out).

    Moreover, since I have to list all the cookies, is there any list of any cookie, explaining what they do?

    Thanks!

    wfalaa

    (@wfalaa)

    No data are being collected to serve ads or any other purpose except using them in the plugin’s features (Live Traffic and Country Blocking), you can disable cookies from (Wordfence > Options > Disable Wordfence Cookies).

    Thanks.

    @wfalaa, this is from the privacy policy I found here https://www.wordfence.com/terms-of-use-and-privacy-policy/ (the bold parts):

    “Privacy Notice

    Last updated on November 21, 2017

    Defiant Inc. (the “Company”) understands your privacy is important. As described in this Privacy Policy, the Company websites and free and paid services (the “Services”) have been designed to protect information about you from unauthorized disclosure to others. This Privacy Policy explains how the Company collects, uses and, in certain circumstances, shares your information when you use the Services.

    By using the Services, you explicitly consent to the collection and use of your information as outlined in this Privacy Policy.

    1. Automatic Information

    When you use the Services, statistics about your website visitors are automatically collected. The Company monitors statistics such as how many people visit your website, the visitor’s IP address, pages visited, entry and exit points, from which domains visitors come and browser types. This data is used to provide the Services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to users and visitors of the Services.

    2. Cookies

    A “cookie” is a piece of data the Services transfer to your computer that identifies you as a unique user. Cookies enable the Services to recognize your browser and to provide features such as customization. The Services use cookies to improve the quality of the service and make the service easier to use for users. In order to provide you a seamless experience during a particular session, the Services store information about that session in cookies.
    You can edit your browser options to prevent your browser from accepting new cookies or to notify you when you receive a new cookie. If you do not accept cookies, however, some features of the Services may not function properly.

    3. Sharing Information

    Some of your information is visible to other users. The Services may use third parties to offer other or enhanced Services. Except as described in this privacy policy, you will be notified when your information may be shared with third parties and be able to opt-out of sharing your information.
    You understand and agree that the Company may access, preserve, and disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to avoid liability, to comply with legal process, such as a search warrant, subpoena, statute, or court order, or to protect the Company rights and property, or that of the Company affiliates or the public.
    In the event that the Services are acquired by or merged with a third party entity, the Company reserves the right, in any of these circumstances, to transfer or assign the information collected from the Services as part of such merger, acquisition, sale, or other change of control. In the unlikely event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, the Company may not be able to control how your information is treated, transferred, or used.

    4. Third-Party Companies

    The Company may allow other companies to serve advertisements within the Services. These third-party companies use technology to send, directly to your browser, the advertisements and links that appear within the Services. They may automatically receive your IP address when this happens. They may also use other technologies such as cookies or JavaScript to measure the effectiveness of their advertisements and to personalize the advertising content you see.
    The Services do not provide any personally identifiable information to these advertising companies without your consent or except as part of a specific program or feature for which you will have the ability to opt-in and/or opt-out. However, please note that if an advertiser asks the Services to show an advertisement to a certain audience, for example, travelers based on California, and you respond to that advertisement, the company may conclude that you fit the description of the audience they are trying to reach. The advertiser may also use information regarding your use of the Services; such as the number of times you viewed an ad but not any personally identifiable information, to determine which ads to deliver to you.
    This privacy policy does not apply to, and the Company cannot control the activities of, such advertisers or web sites.
    The Services may contain links to other websites. Please be aware that the Company is not responsible for the privacy practices of other websites. The Company encourages users to be aware when they leave the Services and to read the privacy statements of each and every website that collects personally identifiable information to learn more about their information practices.
    Information collected through the Services may be stored and processed in any country in which the Company maintains facilities. Consequently, the Company has the right to transfer information outside of your country. Therefore, you acknowledge and consent to the sharing of your information with the Company and Company-related entities worldwide.

    Hi @islp
    On our “Terms of Use” page, the term “Company” refers to both Wordfence and Defiant Inc. and the term services means the “Company” websites and free or paid services, not only Wordfence plugin specifically, so it’s true that we don’t use any cookies for advertisement purposes in the plugin.

    Regarding the cookies being used in Wordfence plugin, I’ve double checked this information with our Quality Assurance department before writing this reply and here you are the detailed description for each one of them:

    We use only three cookies in Wordfence plugin:
    – “Live Traffic” cookie: determine if someone is a human or bot, identify repeat visitors and display this in the Live Traffic feed.
    – Country Blocking: you can choose to use a cookie to bypass Country Blocking.
    – Session cookie: remember if someone is a logged in user (confirming which user role they have) to prevent them from getting blocked by accident while working in WordPress admin.

    Thanks.

    @wfalaa, sorry, it was the only information I could find and I thought it was entirely related the Wordfence product.

    Thank you very much! 🙂

    I had the same thoughts over here.

    As long as there is no solution to stop cookie production i will deactivate every plugin.

    I have no need to explain customers what and why any cookies are set.

    Option to disable cookie needed, too.
    Otherwise plugin cant be used.

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