Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence alert sent to other email not in “Where to email alerts”

  • Hi,

    I have set the “Where to email alerts” to a particular email address like admin@example.com, I assumed that all alerts generated by Wordfence would send to this email only. However, that is not the only email address that Wordfence would send out.

    I have a plugin “WP HTML Mail” Version 2.8.4.2 installed and set the Sender email to the the website owner such as webowner@example.com

    I performed a test using Administrator role to login to the backend WordPress admin console, then Wordfence sent out an alert to mailing list in “Where to email alerts”.

    This email address:admin@example.com received an email

    This email was sent from your website "XXXX" by the Wordfence plugin at Thursday 14th of March 2019 at 09:39:00 PM
    The Wordfence administrative URL for this site is: https://www.xxx.com/wp-admin/admin.php?page=Wordfence
    A user with username "admin" who has administrator access signed in to your WordPress site.
    

    However, another email address webowner@example.com also received an email

    
    Sender: Support Team (admin@example.com)
    To: webowner@example.com 
    Subject: [Wordfence Alert] xxxx.com Admin Login
    Well Received your enquiry! We will handle it and get back to you shortly! Thanks for choosing our services! XXXX
    

    Is there a way to keep all alerts to be sent only for email addresses in “Where to email alerts”?

    Wordfence version :
    Version 7.2.3

    WP HTML Mail:
    Version 2.8.4.2

    Regards,
    Venom

Viewing 1 replies (of 1 total)
  • manesvenom

    (@manesvenom)

    Hi,

    Does anyone know how to turn off the “Well Received your enquiry” notification email?

    Regards,

    Venom

Viewing 1 replies (of 1 total)
  • The topic ‘Wordfence alert sent to other email not in “Where to email alerts”’ is closed to new replies.