• Resolved craigmckee

    (@craigmckee)


    I have a login page created with Profile Builder – I have enabled Wordfence and a user has turned on 2FA. There is no where to enter their code and they keep getting an error. Wordfence would amend the default WordPress page but doesn’t work with Profile Builder?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support thomaswild

    (@thomaswild)

    Hello @craigmckee,

    Could you provide some additional information regarding the issue?
    1. Could you send me a screenshot with our plugin from the Dashboard -> Plugins -> Installed Plugins page. Please make sure the version is visible.

    2. If I understood correctly, you have enabled the 2FA feature that Wordfence provides and the security code field is not showing up on your login form (that was created with profile builder). Is this correct?

    3. Could you also send a screenshot of the error in question?

    You can use a site like https://snipboard.io/ to share the screenshot.

    Thread Starter craigmckee

    (@craigmckee)

    Hi Thomas, thank you for the reply.

    Plugin version – https://snipboard.io/rp04Ej.jpg

    Error screenshot – https://snipboard.io/pF6MdK.jpg

    Yes, you are correct. This login form has been created with your plugin, this user enabled 2FA via Wordfence but there is no where to enter their code if this has been enabled.

    Plugin Support thomaswild

    (@thomaswild)

    Hello @craigmckee,

    I have notified our development team about this issue. They will work on implementing a fix in a future version of our plugin. Unfortunately I cannot provide you with an estimate as to when this might be.

    Thank you for reporting this issue!

    Thread Starter craigmckee

    (@craigmckee)

    Thanks for the updated. I guess it’s one or the other for now 🙁

Viewing 4 replies - 1 through 4 (of 4 total)

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