Hi,
What error notifications you received?
Did you try reconnecting? After reconnect, un select and select the page again to refresh the connection.
Let us know about error notifications to help you more.
Regards
No error messages. When I logged out and back in it has my personal page as the active page and won’t let me switch to the shop page. It’s quite disconcerting.
Are you using your own App? Or WooSocio App?
If you are using your own App, looks you are connected with other Facebook account. Means not with App owner’s Facebook account. That’s why its showing only personal page.
Please contact support[at]genialsouls[dot]com with screenshots to understand your issue and to help you more.
Regards
Same problem with WooSocio app here!
Hi I have installed the plugin on 2 websites and cannot get it to work on either. One message we keep on getting is
Can’t load URL: The domain of this URL isn’t included in the app’s domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings.
Can you please help?
Regards
Stuart
@medlock You have to add your site in your Facebook App. Your Facebook App don’t have redirect URL of your site for login. You have to do this for both sites and your Facebook App should be approved from Facebook.
Or your can use our App “Connect with WooSocio” option to register both of your sites with our App.
Regards
Hi I have tried with both methods and just cannot get this to work.
If I purchase the pro version would you install it?
Regards
Stuart
Purchasing the pro is your choice but we will also help you to setup free version.
Let us know where you got struck in using our App?
Its a simple process. Just click the button and register your site. It will redirect you to your site and then you can click on connect button. You will be asked to accept connection by Facebook.
Let us know to help you more.
Regards
Hi,
We have registered our sites but it does not redirect us. Our sites are http://www.medlockcrafts.co.uk and http://www.medlockgifts.co.uk we are happy to purchase the pro version and will do later this morning if you would set it up for us.
Regards
Stuart
Yes both sites have been registered. For registration queries and further info, please contact support[at]genialsouls[dot]com
Regards
