Title: WooPayments
Last modified: August 31, 2026

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# WooPayments

 *  [pedroluisacosta](https://wordpress.org/support/users/pedroluisacosta/)
 * (@pedroluisacosta)
 * [1 day, 11 hours ago](https://wordpress.org/support/topic/woopayments-4/)
 * Hello. My WooPayments onboarding is stuck during activation.
   Site URL: nedeartesaniadecuero21.
   comDevTools error: HTTP 400 — “You tried to claim an account session that has
   already been claimed.”I already reset WooPayments, deactivated/reactivated the
   plugin, cleared SiteGround cache, checked XML-RPC and blocked traffic, and SiteGround
   confirmed there are no firewall rules blocking the connection.WooCommerce support
   confirmed this is a Stripe-side session conflict that requires a backend reset
   by a Happiness Engineer.Please clear the stuck WooPayments/Stripe onboarding 
   session so I can complete activation.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoopayments-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [pedroluisacosta](https://wordpress.org/support/users/pedroluisacosta/)
 * (@pedroluisacosta)
 * [1 day, 11 hours ago](https://wordpress.org/support/topic/woopayments-4/#post-19007924)
 * esperando respuesta de ustedes. muchas gracias
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [1 day, 3 hours ago](https://wordpress.org/support/topic/woopayments-4/#post-19008090)
 * Hi [@pedroluisacosta](https://wordpress.org/support/users/pedroluisacosta/)!
 * Thanks for providing the detailed information. I understand that your WooPayments
   onboarding is stuck during activation and that you’re receiving the HTTP 400 
   error indicating that the account session has already been claimed.
 * Please note that on this forum, we provide support for **WooCommerce core functionality**.
   Since this issue is related specifically to WooPayments, could you please create
   a new support request in the WooPayments support forum here:
 * [https://wordpress.org/support/plugin/woocommerce-payments/#new-topic-0](https://wordpress.org/support/plugin/woocommerce-payments/#new-topic-0)
 * To help us investigate the issue further, please include the following information
   in your request:
    - Your **WooCommerce System Status Report**, available under **WooCommerce →
      Status**.
    - The relevant **error logs**, available under **WooCommerce → Status → Logs**.
    - The exact HTTP 400 error you are receiving.
    - Details of the troubleshooting steps you have already performed.
 * You can use [Pastebin](https://pastebin.com/) to share the System Status Report
   and relevant logs. Please enable the **“Burn after read”** option when sharing
   the information so it is automatically removed after it has been viewed.
 * You also mentioned that WooCommerce Support confirmed that this is a Stripe-side
   session conflict and advised you to contact a Happiness Engineer. Could you please
   share the **support thread or ticket number** where this was confirmed? This 
   will allow us to review the previous investigation and recommendation.
 * Thank you for your cooperation and understanding.

Viewing 2 replies - 1 through 2 (of 2 total)

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to reply to this topic.

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 * 2 replies
 * 2 participants
 * Last reply from: [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * Last activity: [1 day, 3 hours ago](https://wordpress.org/support/topic/woopayments-4/#post-19008090)
 * Status: not resolved