• Resolved shadiadi

    (@shadiadi)


    Is there a reason why woolentor and woolentor pro break woocommerce shortcode on custom taxonomy pages? Is there a way to fix this?

    `?php echo do_shortcode(‘[products category=”‘.$term_title.'”]’); ?>

    works fine when the woolentor plugin folders are renamed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter shadiadi

    (@shadiadi)

    This issue must be fixable, because earlier last year it was working fine.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @shadiadi

    Thank you so much for reaching out.

    Since you are unable to fix the problem, it would be great if you create a ticket on our support website.

    https://hasthemes.com/contact-us/

    Best regards,
    Support Team

    Thread Starter shadiadi

    (@shadiadi)

    That is a poor attitude and response, you should stop your plugin from overriding basic Woocommerce functions. If it is not fixed in ASAP I shall advise my client I shall delete Woolentor and have them stop paying for Woolentor Pro. My client will not want to be bothered sending you a support ticket. They want the bug fixed, they know it is caused by your plugin update.

    So see it is easy to fix, if you can not be bothered.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @shadiadi

    Thanks for your response.

    Don’t worry, we are working on the issue. We’ll update the plugin ASAP.

    Then all you need to do is update the plugin.

    Hopefully, it will solve the problem.

    If you encounter any issues further, please don’t hesitate to let us know. We’d love to assist you.

    Best regards,
    Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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