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WooCommerce - excelling eCommerce
WooCommmerce Settings won't save (1 post)

  1. Yael (Kelli) Reinhardt
    Posted 9 months ago #

    Even thought we have $300 of WooCommerce extensions, I can't get any support via Woocommerce support tickets. We've been using Woocommmerce for about 9 months now and both times we needed support, it took two weeks to even get a response. We are now on day 11 and no support.

    Amazing, no, that $300 worth of extensions don't come with support!

    I'm guessing with the last upgrade, our Woocommerce shipping settings were changed and I can't change them back to what we need. We are using the FedEx extension and need more than overnight! But when I try to add additional shipping options or change any of our shipping options, they won't save. I click save, it says it saves, but not save!

    Would love to have some support here. So disappointed in WooCommerce support. two weeks to get a response via your support tickets?? That is like totally unacceptable and I will not advise any future client to go with Woocommerce. But now I'm stuck with a site that no longer works and no support.



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  • Started 9 months ago by Yael (Kelli) Reinhardt
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  • WordPress version: 3.9.1


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