Support » Plugin: Woo Credits » Woocommerce Upgrading subscription not giving more tokens

  • On my site I’ve got woocommerce set up with subscriptions.
    If a user signs up to a subscription of £10 a month, they get 10 tokens per month in return.

    The users are able to upgrade to a higher subscription at any point during the month. the higher subscription costs £20 a month for 20 tokens. So, they can click upgrade and then switch and then pay for the new subscription, however, no more credits are added to the users account until the end of the month.

    How do i make the users immediately receive the 20 tokens if they upgrade to the £20/month subscription? Its very very impractical for me to have users upgrade but then have to wait until the end of the month to receive the extra tokens.

    Is this possible? Obviously the users should not receive any extra tokens if they downgrade..

    • This topic was modified 1 year, 6 months ago by monkriss.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author brandonmuth

    (@brandonmuth)

    Hi, thanks for the post. Yes, that does seem highly impractical! Let us take a look on our end and see if we can do anything to make it work better.

    Perfect thanks! 🙂

    I must say, great plugin by the way. Does exactly what we need! and this support is spot on

    Plugin Author brandonmuth

    (@brandonmuth)

    Awesome, glad plugin is working well and it’s always nice to know people are satisfied with support. Obviously not required, but official reviews at WordPress.org are always appreciated too 🙂

    Will keep you posted on granting immediate credits upon upgrading subscription…

    Reviewed 🙂 and thank you!

    I believe the issue here is due to Woocommerce subscriptions now allowing immediate upgrade but rather, the user has to wait until the next renewal date to receive more tokens and pay the new amount. So not an issue with WooCredits 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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