Title: Woocommerce Update issue Last modified: August 30, 2016 --- # Woocommerce Update issue * Resolved [Jamie Gill](https://wordpress.org/support/users/patchgill/) * (@patchgill) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/) * Morning Guys, * I have abit of an issue with an old Woocommerce I built about 3 years ago. The Paypal IPN stopped working so I went through your documentation and applied relevant fixes/IPN changes to make this work but it didn’t work. However how old it is I figured it could be simply and out of date gateway, it stopped on the 1st July and I think Paypal did release an update. * So I decided to run an instance and update Woocommerce 1.2.6 (yeah that old!) to 2.4 this has upgraded fine. The front end is in bits which isn’t an issue I expected this as the theme files were so out of date half of them didn’t exist anymore and there’s twice as many. * My Issues I am having is :- * 1. All products no longer exist on the front end, unless I update a product then it display. Problem is there is around 200 products. 2. None of them have prices anymore. 3. Keep noticing other bits of product data missing. * Is this because Woo has updated and not mad Database updates, I can only assume the prices are now stored in a different way making the old prices irretrievable? * Any information on the above would be appreciated, the site is a freebie for an old friend just to get the Woocommerce emails working upon successful payment again. * Cheers J * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 9 replies - 1 through 9 (of 9 total) * [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * (@sgriesel) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506132) * Hi J, * Sheesh thats old, updating definitely the way to go. * What theme are you using with the site? Have you tried disabling plugins to troubleshoot? * Please send link to your site. * Thread Starter [Jamie Gill](https://wordpress.org/support/users/patchgill/) * (@patchgill) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506138) * Hi Stephan, * I have activated Storefront for debugging purposes and still have the same issues, the main shop/categories are all empty * [http://www.jamiegill.com/clients/firstguitars/](http://www.jamiegill.com/clients/firstguitars/) * Also the products are still accessible by a link :- * [http://www.jamiegill.com/clients/firstguitars/product/bigsby-b5-vibrato-for-flat-top-guitars/](http://www.jamiegill.com/clients/firstguitars/product/bigsby-b5-vibrato-for-flat-top-guitars/) * But as you can see there is no buy button or price and in the backend the price field is empty which I assume is the issue here. If the products worked fine this wouldn’t be an issue I would just reskin it in the new templates, it is more the missing data. * Cheers J * [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * (@sgriesel) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506140) * What is your permalinks saved as? * Thread Starter [Jamie Gill](https://wordpress.org/support/users/patchgill/) * (@patchgill) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506142) * WP is – Post Name Woo is left on Default * I have reset both these earlier hoping it may solving it but didn’t work * [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * (@sgriesel) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506143) * Go to settings > permalinks, from your structure it must be set to “Post Name”. Please confirm. * Thread Starter [Jamie Gill](https://wordpress.org/support/users/patchgill/) * (@patchgill) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506144) * Yes that is correct * [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * (@sgriesel) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506146) * What I would suggest is maybe reverting to older version and then update to latest: [https://wordpress.org/plugins/woocommerce/developers/](https://wordpress.org/plugins/woocommerce/developers/). Try maybe 2.0.14: [http://downloads.wordpress.org/plugin/woocommerce.2.0.14.zip](http://downloads.wordpress.org/plugin/woocommerce.2.0.14.zip) * Found old topic in forum which is related to yours: [https://wordpress.org/support/topic/product-categories-have-disappeared-after-latest-update?replies=30](https://wordpress.org/support/topic/product-categories-have-disappeared-after-latest-update?replies=30) * Thread Starter [Jamie Gill](https://wordpress.org/support/users/patchgill/) * (@patchgill) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506159) * Yes I read the forum post last night, however I wasnt aware I could get to the right version as Mike suggest 2.0.16 and this seems to exist :- * [http://downloads.wordpress.org/plugin/woocommerce.2.0.16.zip](http://downloads.wordpress.org/plugin/woocommerce.2.0.16.zip) * I will give it a bash tonight, thanks for your time Stephan I shall keep you posted on my progress. * Cheers J * [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * (@sgriesel) * [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506161) * Yep if permalinks not solving your issue then maybe following this route will. Good luck man. Let me know the results please. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Woocommerce Update issue’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 2 participants * Last reply from: [Stephan Griesel](https://wordpress.org/support/users/sgriesel/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-update-issue/#post-6506161) * Status: resolved