Woocommerce time out with Atandra/T-hub
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Our store, http://www.analyticalgrammar.com, uses Woocommerce for shopping, and Atandra/T-hub for shipping & labeling, plus flowing to quickbooks.
We just upgraded our store to Woocommerce from Magento last week. We’ve noticed that we’re having “operation time out” issues when T-hub tries to reconnect to Woocommerce and report info back to the website. Most of the info gets there, but it takes FOREVER.When we ship, the tracking numbers and the “change this order to COMPLETE” gets sent back to WooCommerce. It’s that communication that is getting hung up. I have a log I can provide that shows the “operation time out.” Atandra has checked everything on the thub side. Since the info is (for the most part) reaching WooCommerce, their settings are seem correct, and they are pointing back to WooCommerce. Any suggestions?
### WordPress Environment ###
Home URL: http://www.analyticalgrammar.com
Site URL: http://www.analyticalgrammar.com
WC Version: 2.5.5
Log Directory Writable: ✔
WP Version: 4.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
Language: en_US### Server Environment ###
Server Info: Apache
PHP Version: 5.4.31
PHP Post Max Size: 30 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.25
Max Upload Size: 25 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 2.5.5
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_termmeta: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔### Active Plugins (15) ###
Gravity Forms: by rocketgenius – 1.9.19
Akismet: by Automattic – 3.1.10
Easy Facebook Likebox: by Sajid Javed – 4.2.4
Easy Twitter Feed Widget: by DesignOrbital.com – 0.5
Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1
Jetpack by WordPress.com: by Automattic – 4.0.2
Meta Slider: by Matcha Labs – 3.3.7
Simple Social Icons: by Nathan Rice – 1.0.13
Stamps.com WooCommerce Extension (USPS): by WooForce – 1.4.9
WooCommerce Cart Reports: by WPBackOffice – 1.1.8
WooCommerce Google Analytics Integration: by WooThemes – 1.4.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 1.5.31
WooCommerce: by WooThemes – 2.5.5
Yoast SEO: by Team Yoast – 3.2.5
WP Super Cache: by Automattic – 1.4.8### Settings ###
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2### API ###
API Enabled: ✔
API Version: 3.1.0### WC Pages ###
Shop Base: #352 – /shop/
Cart: #353 – /cart/
Checkout: #354 – /checkout/
My Account: Page visibility should be public### Taxonomies ###
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)### Theme ###
Name: Schema by MyThemeShop
Version: 3.0.7
Author URL: http://mythemeshop.com/
Child Theme: ✕ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
then we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔
### Templates ###
Overrides: mts_schema/woocommerce/archive-product.php version – is out of date. The core version is 2.0.0
mts_schema/woocommerce/single-product.php version – is out of date. The core version is 1.6.4: Learn how to update outdated templates
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