Support » Plugin: WooCommerce » Woocommerce there was an error getting your mailbox. Please try again

  • Resolved JADM


    Like many other users, the big purple triangle on my main woocommerce home page is back after the spate of recent wordpress & plugin security updates. Previous users have settled for a workaround involving (not) filtering long urls, but that is clearly a non-starter.

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  • Hi @juweelwinkel!

    To know more about your settings and to further check into this, kindly provide us the following:

    • Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
    • Thanks!

    Thread Starter JADM


    Magically resolved overnight … 🙂

    Hi @juweelwinkel!

    Thanks for letting us know. Please let us know if there’s anything else we can help with.


    Thread Starter JADM


    I’ve checked my updates and you may want to take a closer look at this one:
    Essential Addons for Elementor (from version 5.0.4 to 5.0.5) as it updated overnight between the time I lodged this request and the time the problem ‘magically’ disappeared.

    Thank you for pointing us in that direction! What worked for you could help us determine what is going on in future cases.

    If you have any further questions, I recommend creating a new topic.


Viewing 5 replies - 1 through 5 (of 5 total)
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