Support » Fixing WordPress » WooCommerce/Theme Incompatibility

  • Hello,

    I’m new to the WordPress forums but in a bit of a bind, looking for guidance even if it’s to a different place for support. For a bit of background –

    I recently installed and applied a new theme to my WordPress site by uploading the .zip file, and after making countless updates and modifications, I’ve noticed that while I can still access individual product pages, I’m not able to view the category pages. I’m not sure where exactly the issue is since I am able to view standard pages, and product pages, but not the category pages themselves.

    The error causes a white screen, but not the standard white screen with a PHP error. It simply fails to load anything, favicon and all.

    All plugins and the theme itself, as well as WordPress, are at their most recent version (Osapa – ThemeFTC) I’m not 100% sure what other information would be helpful, or again, if I’m even in the right place to ask something like this. Thank you in advance for any and all assistance.

    The page I need help with: [log in to see the link]

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