Woocommerce/template wishlist function problem

  • Resolved dionysios

    (@dionysios)


    11 months ago

    Hi,

    I am using BeTheme and woocommerce for the provided eshop. When I enable the LS plugin the wishlist function does not work properly. When you click on the “love” icon seems from the number in the icon of the header that the product is added to wishlist but in many cases does not. Also if you try to remove wishlist’s products and refresh the page does not remove them.

    I tried to exclude “/wishlist” in settings but does not work.

    I have sent access from the report. Debug mode is enable.

    • Link to your site: Provided
    • Screenshots: Not needed
    • Instructions to reproduce the issue: Just add/remove some products to/from wishlist
    • Report number: TZMYLFHT
    • Other Information: Do you know which feature is causing the problem? NO

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    11 months ago

    you can add mfn_wishlist to Cache -> Exclude -> Do Not Cache Cookie in order for wishlist function to work properly

    but this will greatly reduce the efficiency of cache system

    a more optimal solution is to advice the theme support to use alternative means like ajax to check/display the wish button status

    or can also integrate our ESI API , ESI will make the whole page continuously to be cached while certain section of the page, like mini-cart or wishlist button , to no-cache

    here is an example for YITH wishlist plugin with ESI integration

    Thread Starter dionysios

    (@dionysios)

    11 months ago

    @qtwrk thanks for the reply.

    I don’t know if I understood correctly but of the 3 cases the last one seems to be able to solve the problem. The first because the cache will not work effectively and the second because BeTheme told me to contact you. Unfortunately, from what you tell me, the first and second solutions are not possible. Could you help me to make the third option you tell me about ESI. I’m not really familiar with code and I didn’t understand what I have to do with the provided link.

    Plugin Support qtwrk

    (@qtwrk)

    10 months, 4 weeks ago

    well, unfortunately , the first option is probably the only one that is viable , the 2nd and 3rd will need some code work from the theme itself

    you can try forward the link to BeTheme support , let their dev check the code for their evaluation and assessment if it’s viable for them to add such support for compatibility

    Thread Starter dionysios

    (@dionysios)

    10 months, 4 weeks ago

    Despite that I have already contacted them and told me to reach out to you I will make a second contact. However, keep in mind to take the necessary actions on your part so that you can help more in future updates. Betheme is one of the most famous themes. the same thing I will write to them for your cache system, of course.

    Plugin Support qtwrk

    (@qtwrk)

    10 months, 4 weeks ago

    I know it’s popular , I had some cases with Betheme before where I even tried to request a dev license from them for some debug , but that didn’t work out , I even had to purchased a license for it

    ideally , it will be best for them to make it ajax , since that will make it compatible for all cache plugin not only ours

    Thread Starter dionysios

    (@dionysios)

    10 months, 4 weeks ago

    Thank you very much for your help. I will send them this.

Viewing 6 replies - 1 through 6 (of 6 total)
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