Title: WooCommerce Subscriptions
Last modified: December 2, 2024

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# WooCommerce Subscriptions

 *  Resolved [beowulf123456](https://wordpress.org/support/users/beowulf123456/)
 * (@beowulf123456)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/woocommerce-subscriptions-91/)
 * Hello,
 * We are experiencing an issue with the WooCommerce Subscriptions plugin and would
   like your assistance.
 * We aim to implement the subscription feature in one of our online shops and have
   installed and configured the following plugins:
    - **All Products for WooCommerce Subscriptions 6.0.3**
    - **WooCommerce Subscriptions 6.9.0**
    - **WooCommerce Stripe Gateway 8.9.0**
    - **WooCommerce PayPal Payments 2.9.4**
 * To test the functionality, we created a subscription product with a price of **
   €0.85 every 2 days**.
 * During our testing, we observed that the subscription functionality is correctly
   displayed in both the frontend and backend. However, the “recurring payment flag”
   is not being passed to PayPal or Stripe.
 * This means that, although the product is ordered as a subscription, it is registered
   as a one-time purchase in PayPal or Stripe. The expected recurring payments (
   every 2 days) are not processed; instead, only a single payment is made.
 * Could you please help us identify the cause of this issue and provide guidance
   on how to resolve it?
 * Thank you in advance for your support.
 * Best regards,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-subscriptions-91%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * (@ckadenge)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/woocommerce-subscriptions-91/#post-18175615)
 * Hi [@beowulf123456](https://wordpress.org/support/users/beowulf123456/),
 * Thank you for reaching out.
 * This particular forum is meant for general support with the core functionality
   of WooCommerce itself. For assistance with our premium plugins, I recommend you
   contact us at Woo.com > My Account > Support. 
   You may need to create an account
   before you can access that page.Please include a link to this forum thread, so
   that we can keep track of what’s already been done.We will be able to help you
   further there.
 *  Thread Starter [beowulf123456](https://wordpress.org/support/users/beowulf123456/)
 * (@beowulf123456)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/woocommerce-subscriptions-91/#post-18175968)
 * Hi [@ckadenge](https://wordpress.org/support/users/ckadenge/) ,
   Thank you _so
   much_ for this incredibly insightful answer and your brilliant solution. I am
   absolutely thrilled! I implemented your solution in no time, and ever since, 
   everything has been working flawlessly. I never would have imagined that such
   a quick and easy fix was possible. WOW.
 * I sincerely thank you again for this _unbelievable_ feedback. I could never in
   a million years have come up with such a genius solution on my own. Thank you,
   thank you so much.
 * Unfortunately, I have a _tiny_ little note regarding your comment. The link you
   provided doesn’t work. Also, I’m already in the correct forum—see the breadcrumbs.
   Other users have posted about plugins here as well, and they got help. Plus, 
   we purchased the plugin from woocommerce.com.
 * Thanks again for _absolutely nothing whatsoever,_ and I wish you a wonderful 
   day.
 *  [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * (@ckadenge)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/woocommerce-subscriptions-91/#post-18178476)
 * Hi [@beowulf123456](https://wordpress.org/support/users/beowulf123456/),
 * I sincerely understand how you feel, but this is a standard procedure, as WooCommerce
   Subscriptions is a premium plugin, we only provide support for the plugins in
   our internal ticketing systems.
 * I hope this addresses your concerns.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WooCommerce Subscriptions’ is closed to new replies.

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## Tags

 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 3 replies
 * 2 participants
 * Last reply from: [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/woocommerce-subscriptions-91/#post-18178476)
 * Status: resolved