Support » Plugin: WooCommerce » WooCommerce Subscription Set Billing Interval

  • Resolved plumwd

    (@plumwd)


    I would like to set a default billing interval, other than what is currently set (1). I am using WooCommerce Subscriptions and my client does not want for renewal orders to be created automatically even with manual renewal turned on. They don’t like that the orders are placed “On Hold”. They are actually using another criteria we have built for them to determine subscription length.

    I need to do the following:

    a) stop creation of new orders for subscription renewals b) set the billing interval to one of my choosing when an order is placed

    I’m not quite sure where I need to hook into to accomplish both these tasks.

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  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Hello,

    I’m afraid we can only support the WooCommerce core plugin in the forums here per the forum rules.

    You can submit a support ticket to the Subscriptions plugin authors though. If you are using the Subscriptions extensions from WooCommerce.com, you can submit your ticket from there.

    • This reply was modified 3 years, 2 months ago by Caleb Burks.
Viewing 1 replies (of 1 total)
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