Woocommerce stripe payment method field too narrow in width

Resolved lollipopze
(@lollipopze)

3 years, 1 month ago

Hello,
The payment method field is to narrow on My woocommerce checkout page when i use stripe. I can add all bank card information but the information is showing on top of each other. Anyone how know how to make the field wider in widht?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support melinda a11n
(@melindahelt)

Automattic Happiness Engineer

3 years, 1 month ago

Hi there!

Without seeing your site, it’s hard to say exactly what is wrong. However, most times when there is an issue with the credit card fields in Stripe, it is due to a theme or plugin conflict.

I would suggest running a conflict test as outlined at https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Hope this helps! Let us know if you have any other questions.

MayKato
(@maykato)

3 years, 1 month ago

@lollipopze

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

crypticcandy
(@crypticcandy)

2 years, 11 months ago

Hello,

I am having the same problem with my site where the page is too narrow to see the stripe payment. Would someone be able to help me? Please see my checkout page

Checkout Page

Thanks

Plugin Support Shohan Hossain Nabil – a11n
(@sohanhossain)

2 years, 11 months ago

Hello @crypticcandy,

I just looked at your site and the fields are looking good at this moment https://d.pr/i/1Wbk4u. Did you manage to solve the problem?

Thanks!

crypticcandy
(@crypticcandy)

2 years, 11 months ago

Thank you @sohanhossain

I had to switch my themes from Responsive and it became wider.

Plugin Support Abhi G. a11n
(@theabhig)

2 years, 11 months ago

Hi @crypticcandy

I’m glad to hear it is working now. If you have any further issues with the theme affecting your site layout, the theme developers should be able to help troubleshoot these.

Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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