Support » Plugin: WooCommerce » WooCommerce Status page is now a 404 after update to v4.6.0

  • Resolved luboslives

    (@luboslives)


    Is it just my site or is this a known bug? /wp-admin/admin.php?page=wc-status now takes me to a 404 on the front-end.

    Obviously I’d like to know of any template updates I need to make after updating to 4.6.0. Is there any other way to get to that page in the mean time?

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  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @luboslives,

    I’ve performed some cross-testing for us today on several of my sites which have the latest versions of WordPress, WooCommerce v4.6.0 and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour which you describe with the WooCommerce status page displaying a 404 error.

    Image Link: https://cloudup.com/ckb63a4Sc7H

    It could be code from another plugin or a theme on your site which is causing this behaviour. You can test if that’s the case on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.

    Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

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