Support » Plugin: WooCommerce » Woocommerce shop – phone order

  • Michalooki


    I want to use the woocommerce plugin to set up a web shop.
    I need to have two different payment methods in the shop.
    1. Paypal payment
    2. Phone payment.
    I see that woocommerce supports paypal payment gateway.
    I want to check if it possible to set a phone order, meaning that the customer can collect products to the shopping cart and place an order without need to complete the payment. The shop customer support will get back to him by phone to complete the payment process.
    Is there such posibility in woocommerce?

Viewing 7 replies - 1 through 7 (of 7 total)
  • ManusH


    By default, there is no such payement type called “Phone Order”,
    you can modify the default payment methods.

    For such a purpose, I changed the COD (Cash on Delivery) Method’s name into “Pre-Order Request” and put the exact definition into the settings area.

    You can alternate it in such a way as you wish.



    Thank you, I will try it


    I am working on a new WooCommerce installation, and the client needs to have a way of taking orders over the phone from existing customers.

    Other shopping carts I have worked with have a “operate as customer” feature, which allows an operator or admin to access the front side of the application as a logged in customer, seeing everything just as the customer would.

    This is very useful when a less-than-computer-literate customer is having difficulty checking out or finding everything they need, and the operator can take over the cart and finish the order for them.

    If anyone knows of any plugins that might accomplish this, I would be very grateful. The client does about half their orders over the phone, and if nothing is available I would likely have to write the code, or hire a contractor to get this done.

    I’m also looking for a similar. Something that would allow an admin to add credit card details for a user from the admin area to an order.

    Does anyone know any solutions?

    Hey Anne,

    The solution is to use the switch user plug-in. If they are an existing user, the admin switches, goes through the checkout process as if he/she is that user.

    If it is a new user, the admin can just go through the front end, and use the register at checkout feature.

    Thanks for the reply! That will definitely work for our purposes. 🙂

    I’ve used user switch function and it’s pretty cool:

    I’m interested in this one too as it might be a little easier:

Viewing 7 replies - 1 through 7 (of 7 total)
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