Hi thomasw98,
Thanks for contacting us,
First of all, you will need to create a child theme, because we have to customize the code, with the help of the given link you can create a child theme.
http://webriti.com/support/discussion/2446/how-to-create-child-theme#latest
You can read more about child theme here https://codex.wordpress.org/Child_Themes
After this, you can follow the instructions given below.
1. Create a file named index-bannerstrip.php file in the child theme.
2. Copy and paste the code link below into index-bannerstrip.php file.
https://pastebin.com/89EH0YgH
3. Then activate the child theme
4. Check your website now.
Any confusion lets me know.
Thanks
Thread Starter
Zambu
(@thomasw98)
Yes, that works perfectly. Thanks!
May I ask why you don’t use this as your standard page in your theme? In researching this issue, I have found large numbers of complaints about this exact same issue on many of the themes that your company produces (not just Busiprof). These complaints go back at least 4 years! Why not just fix it?
Thread Starter
Zambu
(@thomasw98)
Just read back what I wrote…I did not mean to be THAT sarcastic. Unfortunately I can not edit my previous response. Sorry!
I have the same issue. I don’t want to have to do all that, plus I can’t charge my client for that time. Isn’t there something else that can be done? It would be great if the updated them fixed this issue.