Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @queencitycorals

    This is a page builder-specific issue. You can fix it by adjusting the Elementor widget settings.

    Alternatively, you can also add this custom CSS to your site. This should help resolve the padding issue.

    @media (max-width: 767px) {
    .woocommerce div.product {
    padding: 20px !important;
    }
    }

    Please note that, we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. if you still need helps, it would be best to reach out to the plugin developer for further assistance.

    I hope this helps! If you have any other questions, feel free to ask.

    Thread Starter queencitycorals

    (@queencitycorals)

    Shameem,

    Thank you for your quick response. I added the custom CSS code to the ‘Customize’–> Additional CSS and it is still not displaying properly. How were you able to directly go into the elementor code and change it? Could you please guide me that way?

    Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @queencitycorals

    It looks like the CSS has not been activated yet. Did you clear the site cache after adding the custom CSS? Make sure you’ve added it correctly and clear the site cache:

    .woocommerce div.product {
        padding: 20px !important;
    }

    Or this one:

    @media only screen and (max-width: 768px) {
        .elementor-60329 .woocommerce div.product {
        padding: 20px !important;
        }
    }

    or this one:

    @media only screen and (max-width: 768px) {
        .woocommerce div.product {
        padding: 20px !important;
        }
    }

    Additionally, did you try to add the padding in the shop widget settings?

    Let us know how that goes.

    Thread Starter queencitycorals

    (@queencitycorals)

    I did try the padding in the shop widget but it seems like it never changes it on the actual page. I have attached screenshots of the CSS. Let me know if it looks right?

    View post on imgur.com

    👋 hi there @queencitycorals

    I did try the padding in the shop widget but it seems like it never changes it on the actual page. I have attached screenshots of the CSS. Let me know if it looks right?

    I went ahead with trying to browse the site at https://www.queencitycorals.com/shop/, and a 403 error appeared on my end.

    Nevertheless, as this is related to the site’s page builder (Elementor) feel free to reach out to its support channel (linked here), as they would be in a better position to assist you.

    I hope this is helpful! Please let us know if you have any further questions or concerns.
    We will be happy to help you further.

    Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @queencitycorals

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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