• Resolved nidittopiu

    (@nidittopiu)


    If you try to leave a rating on some of my WooCommerce products, it does not show the 5 stars when you visit the web with a mobile. It seems like the 5 stars have too much space between them, they don’t fit on the vertical mobile version of the web. This is a problem because the users only gibe 3 stars because that’s what they see, it’s the maximum shown on the mobile.

    Thanks to anybody who can help.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    Hi @nidittopiu,

    I can see on your site that the reviews star overlap and create layout issues on mobile screens: https://d.pr/i/oEZeOp

    It seems there is an issue with the theme you are using.

    I checked the reviews section on my site and it does not have any issues: https://d.pr/i/U4Io71

    You can also check the same on my test site here: https://uswoo.mystagingwebsite.com/product/dark-coffee

    Can you please let us know the name of the theme you are using and could you share a copy of your site’s System Status Report with us? You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit). Paste the result here in your reply.

    Looking forward to your reply!

    Thread Starter nidittopiu

    (@nidittopiu)

    Hi, thanks a tone for your quick answer.

    I am using BeTheme (https://muffingroup.com/betheme/), and here is the System Status Report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.nidittopiu.com
    Site address (URL): https://www.nidittopiu.com
    WC Version: 6.8.0
    REST API Version: ✔ 6.8.0
    WC Blocks Version: ✔ 8.0.0
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.1
    WP Multisite: –
    WP Memory Limit: 320 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 35 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.16-MariaDB-1:10.5.16+maria~stretch-log
    Max Upload Size: 35 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.8.0
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 86.91MB
    Tamaño de los datos de la base de datos: 75.86MB
    Tamaño del índice de la base de datos: 11.05MB
    wp_woocommerce_sessions: Datos: 0.16MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_order_items: Datos: 0.09MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_order_itemmeta: Datos: 0.44MB + Índice: 0.36MB + Motor InnoDB
    wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_actions: Datos: 0.22MB + Índice: 0.19MB + Motor InnoDB
    wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_actionscheduler_logs: Datos: 0.14MB + Índice: 0.09MB + Motor InnoDB
    wp_ahm_assets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ahm_asset_links: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_ahm_download_stats: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
    wp_ahm_emails: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ahm_sessions: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_ahm_social_conns: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ahm_user_download_counts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_failed_logins: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_global_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_login_activity: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_login_lockdown: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_aiowps_permanent_block: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
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    wp_bookingdates: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_appointments: Datos: 0.11MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_categories: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_coupons: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_coupon_customers: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_coupon_services: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_coupon_staff: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_customers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_customer_appointments: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
    wp_bookly_email_log: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_holidays: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_log: Datos: 0.19MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_mailing_campaigns: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_mailing_lists: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_mailing_list_recipients: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_mailing_queue: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_messages: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_news: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_notifications: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_orders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_payments: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_schedule_item_breaks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_sent_notifications: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_series: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_services: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_shop: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_staff: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_staff_categories: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_staff_preference_orders: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_staff_schedule_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_bookly_staff_services: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_bookly_stats: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_bookly_sub_services: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_check_email_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_cli_cookie_scan: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_cli_cookie_scan_categories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_cli_cookie_scan_cookies: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_cli_cookie_scan_url: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_cli_scripts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_comments: Datos: 0.33MB + Índice: 0.33MB + Motor InnoDB
    wp_ewwwio_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_ewwwio_queue: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_ezoic_endpoints: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_failed_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_gla_budget_recommendations: Datos: 0.22MB + Índice: 0.14MB + Motor InnoDB
    wp_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_gla_shipping_rates: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_layerslider: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_layerslider_revisions: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_lmcachewpr: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ms_snippets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_options: Datos: 6.48MB + Índice: 0.25MB + Motor InnoDB
    wp_postmeta: Datos: 6.52MB + Índice: 5.03MB + Motor InnoDB
    wp_posts: Datos: 16.52MB + Índice: 0.69MB + Motor InnoDB
    wp_queue: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rank_math_404_logs: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_rank_math_internal_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_rank_math_internal_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rank_math_redirections: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_rank_math_redirections_cache: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_css_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_layer_animations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_navigations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_sliders: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_sliders_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_slides: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rtwwwap_referrals: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_sbi_instagram_feeds_posts: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_sbi_instagram_posts: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
    wp_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_snippets: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_subscribe_reloaded_subscribers: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_term_relationships: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB
    wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_uap_affiliates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_affiliate_referral_users_relations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_banners: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_campaigns: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_coupons_code_affiliates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_cpm: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_dashboard_notifications: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_generated_affiliate_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_landing_commissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_mlm_relations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_notifications: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_offers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_offers_affiliates_reference: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_payments: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_payout_request_by_affiliate: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_uap_ranks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_ranks_history: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_referrals: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_ref_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_reports: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uap_visits: Datos: 0.15MB + Índice: 0.03MB + Motor MyISAM
    wp_usermeta: Datos: 0.13MB + Índice: 0.06MB + Motor InnoDB
    wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_avatars_cache: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_comments_subscription: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wc_customer_lookup: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_download_log: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_follow_users: Datos: 0.02MB + Índice: 0.13MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_product_lookup: Datos: 0.08MB + Índice: 0.06MB + Motor InnoDB
    wp_wc_order_stats: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_phrases: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_users_voted: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
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    wp_wfblockediplog: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
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    wp_wfconfig: Datos: 2.28MB + Índice: 0.00MB + Motor InnoDB
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    wp_wffilechanges: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wffilemods: Datos: 11.52MB + Índice: 0.00MB + Motor InnoDB
    wp_wfhits: Datos: 1.02MB + Índice: 0.13MB + Motor InnoDB
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    wp_wpforms_logs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
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    wp_yith_wcaf_commission_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yith_wcaf_payments: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yith_wcaf_payment_commission: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yith_wcaf_payment_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yoast_indexable: Datos: 0.31MB + Índice: 0.28MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Datos: 0.05MB + Índice: 0.05MB + Motor InnoDB
    wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_yoast_seo_links: Datos: 0.13MB + Índice: 0.09MB + Motor InnoDB
    wp_yoast_seo_meta: Datos: 0.09MB + Índice: 0.00MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 230
    flamingo_contact: 691
    flamingo_inbound: 884
    jetpack_migration: 2
    nav_menu_item: 14
    oembed_cache: 12
    page: 40
    post: 13
    product: 6
    product_variation: 34
    revision: 770
    shop_coupon: 12
    shop_order: 507
    shop_order_refund: 1
    vc_settings_preset: 1
    wp_block: 6
    wp_global_styles: 1
    wpdmpro: 5
    wpforms: 11
    wphb_minify_group: 51
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (31) ###
    
    Antispam Bee: por pluginkollektiv – 2.11.1
    Bookly Coupons (Add-on): por Bookly – 3.8
    Bookly Pro (Add-on): por Bookly – 5.2
    Bookly: por Bookly – 21.0.1
    CMB2: por El equipo de CMB2 – 2.10.1
    Code Snippets: por Code Snippets Pro – 3.2.0
    GDPR Cookie Consent: por WebToffee – 2.1.2
    Download Manager: por W3 Eden
    Inc. – 3.2.53
    
    Enable Media Replace: por ShortPixel – 3.6.3
    Site Kit by Google: por Google – 1.80.0
    Health Check & Troubleshooting: por La comunidad de WordPress.org – 1.4.5
    Integración con Holded: por Holded – 3.3.5
    Indeed Ultimate Affiliate Pro: por WPIndeed Development – 7.8
    Jetpack: por Automattic – 11.2
    WPBakery Page Builder: por Michael M - WPBakery.com – 6.9.0
    Mega Addons For WPBakery Page Builder: por Topdigitaltrends – 4.2.7
    Printful Integration for WooCommerce: por Printful – 2.1.34
    Ultimate Affiliate Pro Addon - Payout Request By Affiliate: por WPIndeed – 1.9
    UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.22.14
    
    WaterMark PDF for WooCommerce: por Sagehen Studio – 3.1.2
    Checkout Field Editor for WooCommerce (Pro): por ThemeHigh – 3.3.0
    WooCommerce Stripe Gateway: por WooCommerce – 6.5.1
    WooCommerce PayPal Payments: por WooCommerce – 1.9.2
    WooCommerce: por Automattic – 6.8.0
    Wordfence Security: por Wordfence – 7.6.0
    Yoast SEO: por Equipo Yoast – 19.5.1
    WP Mail SMTP Pro: por WPForms – 3.5.1
    WP Super Cache: por Automattic – 1.7.9
    WPForms Custom Captcha: por WPForms – 1.4.0
    WPForms: por WPForms – 1.7.5.5
    WPS Hide Login: por WPServeur
    NicolasKulka
    wpformation – 1.9.6
    
    ### Inactive Plugins (1) ###
    
    Escape Facebook/Instagram In-App Browsers: por WPForms – 1.0.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: por  – 1.7.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Base de la tienda: #83 - /tienda/
    Carrito: #87 - /carrito/
    Finalizar compra: #88 - /checkout/
    Mi cuenta: #89 - /my-account/
    Términos y condiciones: #3 - /politica-privacidad/
    
    ### Theme ###
    
    Name: Betheme
    Version: 26.4.0.6
    Author URL: https://muffingroup.com/
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Tu tema tiene un archivo woocommerce.php
    no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.
    
    Overrides: betheme/woocommerce/archive-product.php
    betheme/woocommerce/cart/cart-totals.php
    betheme/woocommerce/cart/cart.php
    betheme/woocommerce/cart/cross-sells.php
    betheme/woocommerce/cart/mini-cart.php
    betheme/woocommerce/checkout/form-checkout.php
    betheme/woocommerce/content-product.php
    betheme/woocommerce/content-single-product.php
    betheme/woocommerce/loop/loop-end.php
    betheme/woocommerce/loop/loop-start.php
    betheme/woocommerce/loop/no-products-found.php
    betheme/woocommerce/loop/pagination.php
    betheme/woocommerce/myaccount/downloads.php
    betheme/woocommerce/notices/error.php
    betheme/woocommerce/notices/success.php
    betheme/woocommerce/single-product/add-to-cart/external.php
    betheme/woocommerce/single-product/meta.php
    betheme/woocommerce/single-product/product-image.php
    betheme/woocommerce/single-product/product-thumbnails.php
    betheme/woocommerce/single-product/related.php
    betheme/woocommerce/single-product/sale-flash.php
    betheme/woocommerce/single-product/tabs/description.php
    betheme/woocommerce/single-product/tabs/tabs.php
    betheme/woocommerce/single-product/title.php
    betheme/woocommerce/single-product/up-sells.php
    betheme/woocommerce/single-product-reviews.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ✔
    Shop country code: ES
    WooCommerce currency supported: ✔
    PayPal card processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: ✔
    Vault enabled: ✔
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: ✔
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-08-10 09:36:01 +02:00
    Options: ✔
    Notes: 22
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Completo: 578
    Oldest: 2022-07-10 15:42:01 +0200
    Newest: 2022-08-10 07:26:30 +0200
    
    Fallida: 19
    Oldest: 2021-03-25 18:56:10 +0100
    Newest: 2021-03-25 20:01:16 +0100
    
    Pendiente: 11
    Oldest: 2022-08-10 09:18:02 +0200
    Newest: 2022-08-16 17:51:00 +0200
    
    ### Status report information ###
    
    Generated at: 2022-08-10 08:18:30 +02:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi @nidittopiu,

    Thanks for sending over your system status report.

    It sounds like it’s a mobile responsiveness issue associated with the BeTheme theme you’re using. You can try switching to one of the default themes like Storefront or Twenty Twenty Two and if it does not appear the same problem then it’s traceable to your specific theme.

    If confirmed, please reach out to your theme author to report what you see on your mobile screen. Here’s the BeTheme help center: https://muffingroup.com/betheme/#support.

    Kind regards.

    Thread Starter nidittopiu

    (@nidittopiu)

    Thanks a tone for your time, unfortunately, I have no longer aces to the Support advantages from BeTheme… That’s why I hope someone here could help.

    Again, thanks for your time and your answers.

    Mirko P.

    (@rainfallnixfig)

    Hi @nidittopiu,

    I understand the situation but this forum is specific for WooCommerce core and this falls a bit out of scope for us. I’m going to leave the thread open to see if any theme developer can assist you further here.

    If you need help with somebody doing this task for you, please consider looking at our certified experts where you’re able to hire from a curated list of experts who can help you.

    Cheers.

    Thread Starter nidittopiu

    (@nidittopiu)

    Thanks a tone.

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    I am happy to hear this has helped. If you don’t mind, would you please consider taking 2 minutes to leave your review here: http://wordpress.org/support/view/plugin-reviews/woocommerce#postform – so that others can see the positive experience you’ve had? We would certainly appreciate it!

    Thanks!

    what is wp_lmcachewpr and why is it taking 194.72 MB of my database size?

    Hi @hjgt

    I understand you are experiencing the same issue here and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    We’ll be more than happy to help there 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘WooCommerce responsive problem’ is closed to new replies.