Hello,
There were some wrong orders on my website and now the number of Item sold on my website is out of order and the sort by popular is not correct on my website because of this.
I’m not sure if I see the same issue on my end. Can you provide more detail – which section of the page you are referring to? You can share screenshots too if easier – I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.
Can this be corrected so that this goes back down as it should be?
Did you update a plugin etc before it happened?
Do you see: Item verkocht: 125
That is not wright and want to clear it to Zero (0)
Hi @necangel
Thank you for the clarification. Do you use a plugin to show “items sold”?
If it’s a third-party plugin you’d need to reach out to the developers of that plugin directly.
I have no idea is these not basic woocommerce?
and the populair sorting is that basic woocommerce or divi themes? In need also put that to zero.
Hi!
It looks like the items sold section is part of the multi-vendor plugin you are using.
the populair sorting is that basic woocommerce or divi themes? In need also put that to zero.
I don’t see the popular sorting section on the page. But for core/basic WooCommerce, “Sort by Popularity” is based on the sales. You cannot manually put 0.
Thanks and clear, only the sales are not correct and we have taken away from woocommerce. But the order remains the same of popular. Can’t we find this in the database?
Hi,
Can you send me the page URL that shows the popular sorting? You can share screenshot if easier. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.
