Support » Plugin: WooCommerce » WooCommerce product sorting only works from customizer

  • Resolved Kevin Mamaqi

    (@kevinmamaqi)



    WooCommerce custom sorting only works when I use the customizer. I have:

    1. Ordered the products as I want in the sorting tab of WooCommerce > Products
    2. Selected the option in the customizer

    It only works when I am inside the customizer. Here an image: https://imgur.com/a/f35mG

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    Sounds like your theme might be overriding this or possibly another WordPress plugin. We address this type of problem by asking you to temporarily disable all plugins except for WooCommerce (and the extension), and switch back to a default WordPress theme like Twenty Seventeen or Storefront http://www.woothemes.com/storefront/. 

    If that resolves the issue, then slowly re-enable the theme first, and then plugins one at a time until you find the one that’s causing the conflict.

    Hope that helps you find the cause!

    Kevin Mamaqi

    (@kevinmamaqi)

    Hi @joelwills

    It is solved with the latest update. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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