woocommerce product pages images cache problem

  • Resolved likhonbd33

    (@likhonbd33)


    4 years, 3 months ago

    ​http://prntscr.com/qm9mbo

    In product page some of(not all) products images ​not showing. I changed images but not works with new images. It may be cache problem. I am using wp rocket plugin. If i delete the plugin no good result. Please check and help me as soon as possible. Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Joey – a11n

    (@jricketts4)

    4 years, 3 months ago

    Hi @likhonbd33,

    This certainly sounds like it could be a caching issue.

    Since you’ve already tried flushing the WP Rocket cache, there are a couple of more things to check:

    1. Do you happen to be using Jetpack? There’s a setting in Jetpack that enables ‘lazy loading’, which can sometimes cause this issue in rare cases.
    2. Have you contacted your hosting provider to see if they have enabled server-side caching?

    Thank you,
    Joey

    Thread Starter likhonbd33

    (@likhonbd33)

    4 years, 3 months ago

    No i am not using jetpack and enabled server-side caching also.

    Mike W

    (@nixiack8)

    4 years, 2 months ago

    Hi there,

    If you are still having this issue, did you try disabling all the cache plugins and see if that works? Please let us know!

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    4 years, 2 months ago

    Hi @likhonbd33

    We haven’t heard back from you so we’re going to mark this support thread resolved. Please feel free to open a new thread should you find this issue persists with the most recent version of WooCommerce.

    Best,

    Mike W

    (@nixiack8)

    4 years, 2 months ago

    Hi there,

    I am going to close this thread for now as we have not heard back from you.

    Please reply to this thread to re-open it if you are still experiencing the issue, and open a new thread if you have other questions!

    Take care!

Viewing 5 replies - 1 through 5 (of 5 total)
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