I post here in the hope of getting some response.
I have recently purchased the Product Import Suite at $100 import 260 products with about 5 variation of each.
I hate to say this that but this plugin is useless, and your ticketing system for support does not work. Although in fairness when i pushed your panic button, i had response back within a few hours, so thank you, but it still does not work for me.
I was very excited to start using woo commerce, and have found it a breeze to use, but this plugin is well, frankly no good, especially at $100, infact even if it was free, i would have deleted it by now.
Following your advice I have allocated now 2GB of RAM to the php script and set the max time out to 12000, and it still only imports about 40 before it hangs.
I also think your whole principle of having too upload two csv files is also wrong, 1 for the product and one for the variation. I have worked in retail for 20 years, and I have not found one shop that keeps two separate stock lists. If you sell 16gb and 32gb iphone. You have two products and two SKU, with your method you have to have three skus, and each of the phones needs to have two SKU's attached to the data. IMHO You have just made it far to complicated.
The variations just dont seem to operate correctly, as a test, I created a product with variation, exported it, and then cleared the variation off the product and tried to import the same document, but it seems to be missing a parent sku?
I would really like to get this resolved, but so far it would have been quicker, cheaper and far less grief to import them all manually.
Please can you advice me on how i can obtain a refund?