Support » Plugin: Astra Starter Sites – Elementor, Beaver Builder & Gutenberg Templates » Woocommerce product import page broken

  • Resolved hacktarus

    (@hacktarus)


    Hi,

    after the activation of the Astra starter site plugin, when i go to the woocommerce import product i get the message: ERR_TOO_MANY_REDIRECT and that said that i’m in a redirect loop.

    I tried different fixes found on the web (changing urls setting and permalinks, disabling all the plugins.
    When i disable all the plugins excepted woocommerce, it works, but when i enable the astra starter site, impossible to access to the import product page.

    can you help me ?

    thanks and also congratulation for this pretty cool plugin

    Ludo

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nikhil Chavan

    (@nikschavan)

    Hello @hacktarus,

    Can you check if you have WP_DEBUG enabled? Can you temporarily try to disable it and check again if that fixes it?

    Hi,

    WP_DEBUG is already disabled:

    define(‘WP_DEBUG’, false);

    do you have the same issue on your side
    can you reproduce it ?

    thanks
    regards

    Plugin Author Nikhil Chavan

    (@nikschavan)

    Hello @hacktarus,

    We have updated the plugin and the latest version addresses this error. Can you try the latest version and see if this is fixed for you?

    Hello Nikhil

    I am using the latest version 1.2.7. I am still facing the import product issue. Tried change debug mode to false. Still no luck.

    Can you help me in fixing it?

    Thanks
    Vivek.

    Plugin Author Brainstorm Force

    (@brainstormforce)

    Vivek — Could you please email us on support [at] bsf [dot] io so we can take a closer look?

Viewing 5 replies - 1 through 5 (of 5 total)
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