Support » Plugin: CDN Enabler » Woocommerce Product Images Vanishes

  • Resolved sushihost

    (@sushihost)


    When enabling CDN Enabler, my main product images at product page level disappear. The additional product image gallery images however load fine.

    I am using KeyCDN as my CDN provider.

    Any ideas why this might be happening?

    Thanks,

    Bob

Viewing 5 replies - 1 through 5 (of 5 total)
  • Are you receiving any console errors or a particular HTTP status code other than 200 for that product image?

    Also, can you please provide a link to your website?

    Thread Starter sushihost

    (@sushihost)

    Hi I’m not seeing any error at all, just no image where it should be.

    I cannot leave the plugin active as it’s a live site and means customers cannot see the image of each product.

    This is the website URL: https://www.glassesonspec.co.uk

    Thanks
    Bob

    Is the image accessible directly when trying to view it with your KeyCDN Zone URL (e.g. lorem-1c6b.kxcdn.com/path/to/you/image.jpg)?

    Additionally, you may want to open a support ticket with KeyCDN directly so that we can take a closer look at your setup. https://www.keycdn.com/support/

    Thread Starter sushihost

    (@sushihost)

    It works fine if connected via WP Rocket, but not via your own plugin.

    In my case images dissapeared, but it was ok when i disabled the plugin’s last “https option”

Viewing 5 replies - 1 through 5 (of 5 total)
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