• Resolved datibus

    (@datibus)


    Hi guys,

    when I open the detail of a product, the categories of that product are shown, but they are shown in alphabetical order and not hierarchically and it does not make much sense in my case, how can I solve this? How can I make the categories of a product appear in hierarchical order?

    Thanks in advance!

    Best regards,
    Raquel.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @datibus

    Thanks for reaching out!

    Can you please share how product categories are added to your site?

    Meanwhile, I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thread Starter datibus

    (@datibus)

    Hi Xue 28:

    Thanks for you attention!

    Categories are automatically added during product import.

    I would like to sort the categories displayed on the product detail page hierarchically. Those of that product, I don’t know if I’m explaining myself well.

    ### WordPress Environment ###

    WordPress address (URL): https://sandbox.datibus.com/eticatest
    Site address (URL): https://sandbox.datibus.com/eticatest
    WC Version: 7.0.0
    REST API Version: ✔ 7.0.0
    WC Blocks Version: ✔ 8.5.1
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.32
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

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    WC Database Prefix: uxhyj_
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    ### Post Type Counts ###

    attachment: 11750
    fusion_tb_layout: 1
    fusion_tb_section: 1
    fusion_template: 1
    nav_menu_item: 10
    page: 42
    post: 1
    product: 1402
    product_variation: 2495
    revision: 257
    seedprod: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (20) ###

    Gravity Forms: por Gravity Forms – 2.6.7
    Akismet Anti-Spam: por Automattic – 5.0.1
    Better Search Replace: por Delicious Brains – 1.4.1
    Broken Link Checker: por WPMU DEV – 1.11.18
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: por SeedProd – 6.15.4
    FlowPaper: por Devaldi Ltd – 1.9.9
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    WooCommerce Additional Variation Images: por WooCommerce – 1.9.0
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    WordPress Importer: por wordpressdotorg – 0.8
    Yoast SEO: por Equipo Yoast – 19.9
    WP All Import Pro: por Soflyy – 4.7.7
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    All In One WP Security: por All In One WP Security & Firewall Team – 5.1.0
    Metricool: por Metricool – 1.14
    WP-Optimize – Clean, Compress, Cache: por David Anderson
    Ruhani Rabin
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    WP Super Cache: por Automattic – 1.9

    ### Must Use Plugins (1) ###

    Datibus WooCommerce: por Datibus – 1.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
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    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Base de la tienda: ❌ El ID de página está establecido
    pero la página no existe

    Carrito: ❌ El ID de página está establecido
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    Finalizar compra: ❌ El ID de página está establecido
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    Mi cuenta: ❌ El ID de página está establecido
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    Author URL: https://theme-fusion.com
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    Parent Theme Version: 7.8.2
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
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    fusion-800:
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    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
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    Disabled Features: minified-js
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    Daily Cron: ✔ Next scheduled: 2022-10-27 11:59:40 +01:00
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    Oldest: 2022-06-28 16:32:18 +0000
    Newest: 2022-10-27 09:56:05 +0000

    Pendiente: 1
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    Newest: 2022-10-28 09:56:05 +0000

    ### Status report information ###

    Generated at: 2022-10-27 11:52:30 +01:00
    `

    HI @datibus

    I apologize if I have not made my inquiry clear.

    I understand that you want to display the product categories list on the image below in hierarchical order:

    Image Link: https://snipboard.io/UdDvsS.jpg

    Can you please share how did you add the product categories list above? By default, WooCommerce provides the Product Categories List widget too:

    Image Link: https://snipboard.io/jlWL1C.jpg

Viewing 3 replies - 1 through 3 (of 3 total)
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