Title: WooCommerce Plugin Missing since update
Last modified: August 22, 2016

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# WooCommerce Plugin Missing since update

 *  Resolved [rylewoodard](https://wordpress.org/support/users/rylewoodard/)
 * (@rylewoodard)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-plugin-missing-since-update/)
 * I just updated a few days ago and lost woocommerce. There was an error with the
   update and I had numerous problems. I have been able to resolve them all but 
   the WooCommerce. I downloaded WooCommerce from their site and tried to upload
   it into my WP because when I search for the plugin, it says “An unexpected error
   occurred. Something may be wrong with WordPress.org or this server’s configuration.
   If you continue to have problems, please try the support forums.”
 * When I tried to upload, it says “Installing Plugin from uploaded file: woocommerce.
   2.2.6.zip
 * Unpacking the package…
 * Installing the plugin…
 * Destination folder already exists. /hermes/bosnaweb07a/b399/ipg.biscottibakeryllccom/
   wp-content/plugins/woocommerce/
 * Plugin install failed.”
 * The way I found the issue is that all my pages under my “shop” section of my 
   website are now gone…which means all my products are gone.
 * I have deactivated WooDojo and JetPack as I saw that they might be causing a 
   problem but no change.
 * Anyone able to help???

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [rylewoodard](https://wordpress.org/support/users/rylewoodard/)
 * (@rylewoodard)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-plugin-missing-since-update/#post-5388303)
 * Update – I deleted the old WooCommerce file and reinstalled it successfully. 
   It still isn’t showing up in my menu though on the left side of the screen under“
   dashboard”. Usually it is about midway through down under “Marketplace”, but 
   it isn’t showing up.
 *  Thread Starter [rylewoodard](https://wordpress.org/support/users/rylewoodard/)
 * (@rylewoodard)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-plugin-missing-since-update/#post-5388304)
 * Another weird glitch is that I can no longer delete comments. There is no box
   next to them that I can check to delete them.
 *  Thread Starter [rylewoodard](https://wordpress.org/support/users/rylewoodard/)
 * (@rylewoodard)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-plugin-missing-since-update/#post-5388318)
 * whew—all resolved. Found another thread that said to delete woocommerce in the
   file manager, then reinstall. Activate the WooCommerce Plugin. Then, refresh.
   Updated menus. That all reset the comment section somehow so all is resolved 
   and I can delete comments now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WooCommerce Plugin Missing since update’ is closed to new replies.

## Tags

 * [missing plugin](https://wordpress.org/support/topic-tag/missing-plugin/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 1 participant
 * Last reply from: [rylewoodard](https://wordpress.org/support/users/rylewoodard/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-plugin-missing-since-update/#post-5388318)
 * Status: resolved

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