Title: Woocommerce plugin error
Last modified: May 16, 2021

---

# Woocommerce plugin error

 *  Resolved [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/)
 * Hi Team,
 * I am getting a Fatal error: Uncaught Error since yesterday. I updated my WordPress
   version to the latest and when I updated the woo-commerce plugin to the latest
   it gives this below-mentioned error and the site is not working. 🙁
 *     ```
       Fatal error: Uncaught Error: Argument 1 passed to Automattic\WooCommerce\Utilities\StringUtil::starts_with() must be of the type string, null given, called in /nas/content/staging/gutsycreatives/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php on line 330
       in /nas/content/staging/gutsycreatives/wp-content/plugins/woocommerce/src/Utilities/StringUtil.php on line 22
   
       Call stack:
   
       Automattic\W\U\StringUtil::starts_with()
       wp-content/plugins/woocommerce/includes/class-wc-session-handler.php:330
       WC_Session_Handler::maybe_update_nonce_user_logged_out()
       wp-includes/class-wp-hook.php:292
       WP_Hook::apply_filters()
       wp-includes/plugin.php:212
       apply_filters()
       wp-includes/pluggable.php:2235
       wp_create_nonce()
       wp-includes/functions.php:1835
       wp_nonce_field()
       wp-content/plugins/bp-social-connect/includes/class.init.php:50
       init_bp_social_connect::ajaxurl()
       wp-includes/class-wp-hook.php:292
       WP_Hook::apply_filters()
       wp-includes/class-wp-hook.php:316
       WP_Hook::do_action()
       wp-includes/plugin.php:484
       do_action()
       wp-includes/general-template.php:3009
       wp_head()
       wp-content/themes/wplms/header.php:10
       require_once()
       wp-includes/template.php:730
       load_template()
       wp-includes/template.php:676
       locate_template()
       wp-includes/general-template.php:48
       get_header()
       wp-content/themes/wplms/notitle.php:5
       include()
       wp-includes/template-loader.php:106
       require_once()
       wp-blog-header.php:19
       require()
       index.php:17
       ```
   
 * Can You help me out to solve this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-plugin-error-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/topic/woocommerce-plugin-error-4/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/woocommerce-plugin-error-4/page/2/?output_format=md)

 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14444780)
 * Hi [@havishka](https://wordpress.org/support/users/havishka/),
 * For further troubleshooting please provide the following:
    - **System Status**: You can find it via WooCommerce > Status. Select “Get system
      report” and then “Copy for support”. Once you’ve done that, paste it here 
      in your response.
 * Thanks!
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14445382)
 * Hello [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/),
 * Thanks for your response. Here is my report
     ### WordPress Environment ###
 * WordPress address (URL): [https://gutsycreatives.staging.wpengine.com](https://gutsycreatives.staging.wpengine.com)
   
   Site address (URL): [https://gutsycreatives.staging.wpengine.com](https://gutsycreatives.staging.wpengine.com)
   WC Version: 5.3.0 REST API Version: ✔ 5.3.0 WC Blocks Version: ✔ 4.9.1 Action
   Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.2.6 Log Directory Writable: 
   ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – 
   WP Cron: ✔ Language: en_US External object cache: –
 * ### Server Environment ###
 * Server Info: Apache
    PHP Version: 7.4.16 PHP Post Max Size: 100 MB PHP Time Limit:
   3600 PHP Max Input Vars: 10000 cURL Version: 7.58.0 OpenSSL/1.1.1
 * SUHOSIN Installed: –
    MySQL Version: 5.7.33-36-log Max Upload Size: 50 MB Default
   Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte
   String: ✔ Remote Post: ✔ Remote Get: ✔
 * ### Database ###
 * WC Database Version: 5.3.0
    WC Database Prefix: wp_ Total Database Size: 54.76MB
   Database Data Size: 38.51MB Database Index Size: 16.25MB wp_woocommerce_sessions:
   Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB
   + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB
   + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions:
   Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data:
   0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.16MB
   + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index:
   0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index:
   0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
   + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index:
   0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index:
   0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
   + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
   + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
   wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims:
   Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data:
   0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.06MB 
   + Index: 0.03MB + Engine InnoDB wp_aioseo_notifications: Data: 0.02MB + Index:
   0.06MB + Engine InnoDB wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine
   InnoDB wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_blog_versions:
   Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_bpspro_db_backup: Data: 0.02MB
   + Index: 0.00MB + Engine InnoDB wp_bpspro_login_security: Data: 0.08MB + Index:
   0.00MB + Engine InnoDB wp_bpspro_mscan: Data: 0.05MB + Index: 0.02MB + Engine
   InnoDB wp_bpspro_seclog_ignore: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 
   wp_bp_activity: Data: 1.52MB + Index: 0.81MB + Engine InnoDB wp_bp_activity_meta:
   Data: 0.09MB + Index: 0.11MB + Engine InnoDB wp_bp_friends: Data: 0.02MB + Index:
   0.03MB + Engine InnoDB wp_bp_groups: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
   wp_bp_groups_groupmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_bp_groups_members:
   Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_bp_invitations: Data: 0.02MB 
   + Index: 0.14MB + Engine InnoDB wp_bp_messages_messages: Data: 0.02MB + Index:
   0.03MB + Engine InnoDB wp_bp_messages_meta: Data: 0.02MB + Index: 0.03MB + Engine
   InnoDB wp_bp_messages_notices: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_bp_messages_recipients:
   Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_bp_notifications: Data: 0.09MB
   + Index: 0.14MB + Engine InnoDB wp_bp_notifications_meta: Data: 0.02MB + Index:
   0.03MB + Engine InnoDB wp_bp_user_blogs: Data: 0.02MB + Index: 0.03MB + Engine
   InnoDB wp_bp_user_blogs_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
   wp_bp_xprofile_data: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_bp_xprofile_fields:
   Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_bp_xprofile_groups: Data: 0.02MB
   + Index: 0.02MB + Engine InnoDB wp_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB
   + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 
   wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_gr_configuration:
   Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gr_orders_map: Data: 0.02MB +
   Index: 0.02MB + Engine InnoDB wp_gr_products_map: Data: 0.02MB + Index: 0.02MB
   + Engine InnoDB wp_gr_schedule_jobs_queue: Data: 2.52MB + Index: 0.00MB + Engine
   InnoDB wp_gr_variants_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_layerslider:
   Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_layerslider_revisions: Data: 
   0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB
   + Engine InnoDB wp_myCRED_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options:
   Data: 3.52MB + Index: 0.20MB + Engine InnoDB wp_postmeta: Data: 3.52MB + Index:
   3.03MB + Engine InnoDB wp_posts: Data: 2.52MB + Index: 0.34MB + Engine InnoDB
   wp_rank_math_analytics_gsc: Data: 1.52MB + Index: 2.27MB + Engine InnoDB wp_rank_math_analytics_objects:
   Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_rank_math_internal_links: Data:
   0.17MB + Index: 0.06MB + Engine InnoDB wp_rank_math_internal_meta: Data: 0.02MB
   + Index: 0.00MB + Engine InnoDB wp_rank_math_redirections: Data: 0.02MB + Index:
   0.02MB + Engine InnoDB wp_rank_math_redirections_cache: Data: 0.02MB + Index:
   0.02MB + Engine InnoDB wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine
   InnoDB wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_revslider_layer_animations:
   Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations: Data: 
   0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_sliders: Data: 0.02MB + Index:
   0.00MB + Engine InnoDB wp_revslider_slides: Data: 0.13MB + Index: 0.00MB + Engine
   InnoDB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
   wp_signups: Data: 5.52MB + Index: 4.77MB + Engine InnoDB wp_site: Data: 0.02MB
   + Index: 0.02MB + Engine InnoDB wp_sitemeta: Data: 0.05MB + Index: 0.03MB + Engine
   InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta:
   Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 
   0.03MB + Engine InnoDB wp_term_relationships: Data: 0.06MB + Index: 0.02MB + 
   Engine InnoDB wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB 
   wp_usermeta: Data: 1.52MB + Index: 0.63MB + Engine InnoDB wp_users: Data: 0.06MB
   + Index: 0.05MB + Engine InnoDB wp_user_registration_sessions: Data: 0.02MB +
   Index: 0.02MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
   + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine
   InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup:
   Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB
   + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index:
   0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB
   + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
   wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup:
   Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB
   + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index:
   0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine 
   InnoDB wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfblocks7:
   Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfconfig: Data: 1.52MB + Index:
   0.00MB + Engine InnoDB wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
   wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilemods:
   Data: 3.52MB + Index: 0.00MB + Engine InnoDB wp_wfhits: Data: 1.52MB + Index:
   0.25MB + Engine InnoDB wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
   wp_wfissues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wfknownfilelist:
   Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_wflivetraffichuman: Data: 0.02MB
   + Index: 0.02MB + Engine InnoDB wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine
   InnoDB wp_wflogins: Data: 0.45MB + Index: 0.14MB + Engine InnoDB wp_wfls_2fa_secrets:
   Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB +
   Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.02MB + Index: 0.00MB
   + Engine InnoDB wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
   wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsnipcache:
   Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.13MB + Index:
   0.09MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine
   InnoDB wp_wfwafconfig: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable:
   Data: 1.52MB + Index: 0.30MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data:
   0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index:
   0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + 
   Engine InnoDB wp_yoast_seo_links: Data: 0.23MB + Index: 0.19MB + Engine InnoDB
 * ### Post Type Counts ###
 * ajde_events: 4
    attachment: 529 bp-email: 87 buddydrive-file: 28 course: 12 custom-
   css-js: 1 forum: 2 nav_menu_item: 35 news: 3 oembed_cache: 3 page: 63 popup: 
   2 popup_theme: 8 post: 99 product: 9 product_variation: 9 question: 1 quiz: 1
   reply: 21 revision: 3 shop_coupon: 46 shop_order: 120 shop_order_refund: 1 testimonials:
   6 topic: 9 unit: 67 user_registration: 2 user_request: 1 vc_grid_item: 3 vc4_templates:
   2 wcct_countdown: 6 wp_block: 8 wplms-assignment: 3
 * ### Security ###
 * Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
 * ### Active Plugins (46) ###
 * Query Monitor: by John Blackbourn – 3.6.7
    LayerSlider WP: by Kreatura Media –
   6.11.8 bbPress: by The bbPress Contributors – 2.6.6 BP Profile Cover: by – 1.3
   BuddyPress Social Connect: by VibeThemes – 1.5 Breadcrumb NavXT: by John Havlik–
   6.6.0 BuddyDrive: by mrpritchett – 2.1.2 BuddyPress: by The BuddyPress Community–
   7.3.0 BulletProof Security: by AITpro Website Security – 4.7 Cimy User Manager:
   by Marco Cimmino – 1.5.0 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast–
   4.1.2 DW PromoBar: by DesignWall – 1.0.4 EventON: by AshanJay – 2.6 Finale Lite–
   Sales Countdown Timer & Discount for WooCommerce: by XLPlugins – 2.14.0 GetResponse
   for WordPress: by GetResponse – 5.5.13 Site Kit by Google: by Google – 1.31.0
   Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Inactive
   Logout: by Deepen Bajracharya – 1.9.9 WPLMS GA: by VibeThemes – 1.0 WPBakery 
   Page Builder: by Michael M – WPBakery.com – 6.6.0 LH Wayback Machine: by Peter
   Shaw – 1.03 PDF Embedder: by Lever Technology LLC – 4.6.2 Profile Builder: by
   Cozmoslabs – 3.4.3 reSmush.it Image Optimizer: by reSmush.it – 0.4.0 Rank Math
   SEO: by Rank Math – 1.0.63 Shareaholic – Grow and Engage Your Audience: by Shareaholic–
   9.6.3 TC Custom JavaScript: by Tiny Code – 1.2.3 Unattach: by tamlyn – 1.2.2 
   Vibe Course Module: by Mr.Vibe – 3.9.9.7 Vibe Custom Types: by Mr.Vibe – 3.9.9.3
   Vibe ShortCodes: by VibeThemes – 3.9.9.3.1 WooCommerce – Autocomplete Orders:
   by Serious Plugins – 1.1.4 WooCommerce Coupon Shortcodes: by itthinx proaktion–
   1.20.0
 * WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    Braintree for WooCommerce
   Payment Gateway: by WooCommerce – 2.6.0 WooCommerce Google Analytics Integration:
   by WooCommerce – 1.5.1 WooCommerce: by Automattic – 5.3.0 Wordfence Security:
   by Wordfence – 7.5.2 Test jQuery Updates: by The WordPress Team – 2.0.0 WP Rocket:
   by WP Media – 3.8.7 WPLMS Assignments: by VibeThemes – 3.9.9.2 WPLMS Customizer
   Plugin: by VibeThemes – 1.0 WPLMS Dashboard: by VibeThemes – 3.9.9.1 WPLMS EventOn:
   by Mr.Vibe – 4.0 WPLMS Front End: by VibeThemes – 3.9.9 Yoast Test Helper: by
   Team Yoast – 1.14
 * ### Inactive Plugins (0) ###
 * ### Dropin Plugins (1) ###
 * advanced-cache.php: advanced-cache.php
 * ### Must Use Plugins (5) ###
 * BPS MU Tools: by AITpro – 6.0
    Force Strong Passwords – WPE Edition: by Jason
   Cosper – 1.6.4 WP Engine Seamless Login Plugin: by WP Engine – 1.5.5 WP Engine
   Security Auditor: by wpengine – 1.0.10 WP Engine System: by WP Engine – 4.1.0
 * ### Settings ###
 * API Enabled: ✔
    Force SSL: – Currency: USD ($) Currency Position: left Thousand
   Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types:
   external (external) grouped (grouped) simple (simple) variable (variable)
 * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    
   exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock)
   rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-
   5 (rated-5)
 * Connected to WooCommerce.com: ✔
 * ### WC Pages ###
 * Shop base: #11 – /shop/
    Cart: #12 – /cart/ Checkout: #13 – /checkout/ My account:#
   14 – /my-account/ Terms and conditions: #2625 – /privacy-policy/
 * ### Theme ###
 * Name: WPLMS
    Version: 4.085 Author URL: [http://www.VibeThemes.com/](http://www.VibeThemes.com/)
   Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you
   did not build personally we recommend using a child theme. See: How to create
   a child theme WooCommerce Support: ✔
 * ### Templates ###
 * Overrides: wplms/woocommerce/archive-product.php
    wplms/woocommerce/cart/cart.
   php wplms/woocommerce/checkout/form-checkout.php wplms/woocommerce/content-product.
   php wplms/woocommerce/content-single-product.php wplms/woocommerce/single-product/
   short-description.php wplms/woocommerce/single-product/title.php wplms/woocommerce/
   single-product.php
 * ### Action Scheduler ###
 * Complete: 115
    Oldest: 2021-04-15 20:14:33 -0700 Newest: 2021-05-15 23:01:39 -
   0700
 * Pending: 5
    Oldest: 2021-05-16 23:01:39 -0700 Newest: 2021-05-20 01:58:57 -0700
 * ### Status report information ###
 * Generated at: 2021-05-16 17:54:03 -07:00
    ` Thanks In advance
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14447078)
 * Hi [@havishka](https://wordpress.org/support/users/havishka/),
 * Thanks for sharing with us the SSR.
 * I see that the staging site is still facing this error.
 * If it occurred when you updated WooCommerce, it is highly likely that your theme
   or one of your plugin is affecting WooCommerce.
 * As a first step, you will want to try to get back WP-Admin access if you can’t
   access your site. You can try to deactivate WooCommerce through FTP or cPanel.
   I’ve found an article with helpful steps about this: [https://kinsta.com/knowledgebase/disable-wordpress-plugins/#how-to-deactivate-a-single-wordpress-plugin-via-ftp](https://kinsta.com/knowledgebase/disable-wordpress-plugins/#how-to-deactivate-a-single-wordpress-plugin-via-ftp)
 * From there, do the conflict test as explained in this guide: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * Let us know how it goes.
    Thanks.
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14447463)
 * Hi [@abwaita](https://wordpress.org/support/users/abwaita/)
 * Thanks for your help and sharing the article with me I will try the conflict 
   test as mentioned above and get back to you as soon as possible
 * Thanks
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14455699)
 * Hi [@abwaita](https://wordpress.org/support/users/abwaita/)
 * I did the plugin conflict test but I couldn’t see any errors. It all happened
   when I update woo commerce from 5.2.2 > 5.3.0
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14455726)
 * Hi [@abwaita](https://wordpress.org/support/users/abwaita/)
 * This is my actual site that means our production site [Production](https://gutsycreatives.com/)
   it still use the WooCommerce 5.2.2 same thing will happen if I updated it to 
   5.3.0 🙁
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14456475)
 * Thanks for getting back [@havishka](https://wordpress.org/support/users/havishka/).
 * Looking at the staging site, seems that the issue still persists.
 * Just to check, while doing the conflict test, were you able to successfully disable
   all other plugins and activate WooCommerce without any issues?
 * Thanks.
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14458094)
 * Hello [@abwaita](https://wordpress.org/support/users/abwaita/)
 * Thanks for the response yes it is I was able to activate it without an issue.
 * How’s that possible however if I use Woocommerce 3.2 I can use it without an 
   issue
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14461120)
 * Hi [@havishka](https://wordpress.org/support/users/havishka/),
 * > >How’s that possible however if I use Woocommerce 3.2 I can use it without 
   > an issue
 * Most likely, the cause of the issue is a conflict with the newer WooCommerce 
   version. It could be that your theme or one of your plugins is not compatible
   with the newest version of WooCommerce, thus is conflicting and leading to the
   fatal error.
 * If you are able to activate the updated WooCommerce version alone without an 
   issue during the conflict test, you should proceed to activate the other plugins
   one by one to catch the one that is conflicting with WooCommerce and causing 
   the issue. I would suggest that you try to repeat steps 1-4 in this guide again:
   [https://docs.woocommerce.com/document/how-to-test-for-conflicts/#section-4](https://docs.woocommerce.com/document/how-to-test-for-conflicts/#section-4)
 * Let us know how it goes.
    Thanks.
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14462160)
 * [@abwaita](https://wordpress.org/support/users/abwaita/) Hi Thanks I will let
   you know soon
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14468982)
 * Hey again!
 * Please do keep us updated!
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14469567)
 * Hey Team [@abwaita](https://wordpress.org/support/users/abwaita/) [@slash1andy](https://wordpress.org/support/users/slash1andy/)
   [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/)
 * I found the conflicting plugin when I activate BuddyPress Social Connect along
   with woocommerce latest version this fatal error happens. But it’s only with 
   Woocommerce latest version However I can use the Woocommerce old version without
   any issue. Could you help Me to solve this issue?
 * Still the error is there and here again the [URL](https://gutsycreatives.staging.wpengine.com/)
   
   Thanks in advance
    -  This reply was modified 5 years ago by [havishka](https://wordpress.org/support/users/havishka/).
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14471096)
 * Hi [@havishka](https://wordpress.org/support/users/havishka/),
 * >  I found the conflicting plugin when I activate BuddyPress Social Connect along
   > with woocommerce latest version this fatal error happens. But it’s only with
   > Woocommerce latest version However I can use the Woocommerce old version without
   > any issue. Could you help Me to solve this issue?
 * In that case, I’d suggest getting in contact with BuddyPress Social Connect by
   VibeThemes plugin developers and check if they can provide an update or custom
   code to make their plugin perfectly functional with the latest version of WooCommerce.
   You’ll find VibeThemes Support page here:
 * [https://vibethemes.freshdesk.com/support/home](https://vibethemes.freshdesk.com/support/home)
 * Cheers!
    -  This reply was modified 5 years ago by [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/).
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14472743)
 * Hi [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/)
 * Thank You so much I will let you know how it goes
 *  Thread Starter [havishka](https://wordpress.org/support/users/havishka/)
 * (@havishka)
 * [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/#post-14478413)
 * Hi Team [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/)
   [@slash1andy](https://wordpress.org/support/users/slash1andy/) [@abwaita](https://wordpress.org/support/users/abwaita/)
 * I tried to contact vibe themes regarding this matter however, They did not respond
   to me because my paid support time is over. Since this came up from the last 
   update in woo Could you please help me to solve this from the WooCommerce plugin
   end?
 * Thanks in advance.

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The topic ‘Woocommerce plugin error’ is closed to new replies.

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## Tags

 * [wocommerce](https://wordpress.org/support/topic-tag/wocommerce/)

 * 17 replies
 * 4 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/woocommerce-plugin-error-4/page/2/#post-14504594)
 * Status: resolved