Support » Plugin: Ultimate Member – User Profile, User Registration, Login & Membership Plugin » WOOCOMMERCE PLUGIN CLASH IS UM WOO EXT ITSELF

  • alyplant

    (@alyplant)


    How do we resolve this? There is a plugin clash preventing the add to cart button from showing on Woo products. I have purchased the full UM ext package and have found most to be unuseful except for the WooCommerce plugin in. Now I find on testing.. the plugin causing the clash IS the UM Woo ext! If activated, no button on products. Deactivate… the button reappears. So this renders WooCommerce ext plugin unusable but we can’t use Woo with UM without it. I’m about ready to move to another membership plugin but am losing so much time.

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  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @alyplant

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    To submit a ticket, please log in to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thread Starter alyplant

    (@alyplant)

    I have… and unfortunately response is very slow.. especially when we have live memberships. I’ve resolved the issue following hours of trial and error.

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