Support » Theme: OceanWP » WooCommerce PDF Vouchers – Required Fields – Store Notice

  • neilgee

    (@neilgee)


    When the WooCommerce PDF Vouchers plugin has a required field which is not filled in by the user – they do not know its required as the WooCommerce Store Notices are not displayed – there is no prompt and the product is not added to cart – https://share.getcloudapp.com/bLuwzWZ7

Viewing 6 replies - 1 through 6 (of 6 total)
  • Abhishek

    (@abhikr781)

    Hi,

    Please try to switch to the default theme like twentytwenty and check if it working with that.

    Please some more detail and share the page URL also to inspect the issue.

    Plugin works fine in other Themes – issue is OceanWP theme – I will create a dev site with the issue visible.

    Abhishek

    (@abhikr781)

    Sure, Once done. Please the URL with us to inspect the issue.

    Ok here is the example URL

    https://dev.envisage.websitelove.com.au/product/gift-voucher/

    Try and add to cart and you will see that no WooCommerce Notices appear to the user to prompt them to fill in the required field.

    Abhishek

    (@abhikr781)

    Hi,

    But these fields showing optional not required. have you changed it?

    https://ibb.co/yyBDnYg

    neilgee

    (@neilgee)

    The ‘message’ field is required.

    So you can see if the user fails to fill it in and add to cart – no notification is given back to the user.

    In other themes this notification is visible.

Viewing 6 replies - 1 through 6 (of 6 total)
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