I do really appreciate the info regarding the hidden fields plug-in. Unfortunately, the free version does not support conditional logic which was pretty much my main issue – hiding non-required fields if using PayPal. If you hide those the Checkout page still requires billing info, and that plug-in makes them hidden. I’m not even sure if the premium version will satisfy that required constraint. And honestly, I really don’t want to deploy a plug-in with only around 60 installs into production.
My personal frustration is that Woocommerce develop the PayPal Payments plug-in and the checkout page is WooCommerce core. I’m just unsure why WooCommerce developed plug-ins are not “playing nicely” yet with core ?
Perhaps because the PayPal Payments plug-in is still somewhat in development, even though it is the only default available for new installs? But that is not at all your fault and was not your decision.
I’m sorry that you haven’t heard back yet on your support request. Usually, the response time is less than a few days, and you should hear from them soon. Their dedicated team for the plugin will surely be able to help you better and answer your queries.