Support » Plugin: WooCommerce » WooCommerce PayPal Payments Requiring Address

  • Resolved iceninexp

    (@iceninexp)


    Hello:

    I’m using latest versions of Woocommerce (6.1.1) and WooCommerce PayPal Payments (1.6.5).

    Is there anyway to stop WooCommerce from requiring a shipping addresswhen using WooCommerce PayPal Payments?

    Many Thanks!

    • This topic was modified 8 months ago by iceninexp.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Igor H woo-hc

    (@ihereira)

    Hello @iceninexp

    In general, you can disable address fields in WooCommerce using a plugin like:
    https://wordpress.org/plugins/hide-address-fields-for-woocommerce/

    Please be advised that this forum is for WooCommerce core questions only. In case you have more specific questions related to WooCommerce PayPal payments I recommend reaching out to this support forum below:
    https://wordpress.org/support/plugin/woocommerce-paypal-payments/

    Thanks.

    Thread Starter iceninexp

    (@iceninexp)

    Igor:

    Thanks for the response!

    I did post (with a lot more details) in that forum: https://wordpress.org/support/topic/woocommerce-paypal-payments-requiring-address-2/ but no responses.

    I do really appreciate the info regarding the hidden fields plug-in. Unfortunately, the free version does not support conditional logic which was pretty much my main issue – hiding non-required fields if using PayPal. If you hide those the Checkout page still requires billing info, and that plug-in makes them hidden. I’m not even sure if the premium version will satisfy that required constraint. And honestly, I really don’t want to deploy a plug-in with only around 60 installs into production.

    My personal frustration is that Woocommerce develop the PayPal Payments plug-in and the checkout page is WooCommerce core. I’m just unsure why WooCommerce developed plug-ins are not “playing nicely” yet with core ?

    Perhaps because the PayPal Payments plug-in is still somewhat in development, even though it is the only default available for new installs? But that is not at all your fault and was not your decision.

    Any and all input appreciated!

    Plugin Support Margaret S. woo-hc

    (@margaretwporg)

    Hi @iceninexp

    I’m sorry that you haven’t heard back yet on your support request. Usually, the response time is less than a few days, and you should hear from them soon. Their dedicated team for the plugin will surely be able to help you better and answer your queries.

    Plugin Support Margaret S. woo-hc

    (@margaretwporg)

    Hopefully, you were able to find a way forward with the issue. I’m going to mark this thread as closed here. Feel free to create a new topic if you need assistance with anything else.

    Thread Starter iceninexp

    (@iceninexp)

    I’m actually still waiting for a response on that other thread. If I do get a response on that thread and they point the finger back at WooCommerce core, I guess I’ll open a new thread here.

Viewing 5 replies - 1 through 5 (of 5 total)
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