WooCommerce PayPal Checkout Gateway no generating order

  • Resolved 4090

    (@4090-1)


    2 years, 11 months ago

    When we pick an order and then go to the checkout it does not generate a woocommerce order if we select paypal (it does if we select direct bank account).

    We have recently moved from one Cloudflare account to another. Not sure if this is the issue.

    How do we get it working again asap?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    2 years, 11 months ago

    Hi there,

    Couple of questions so I understand your issue a bit better:

    1. Do you receive any money in your PayPal account, even though the order is not created on the WooCommerce side of things?
    2. What happens when you temporarily deactivate Cloudflare?
    3. Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.

    Thanks in advance!

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    2 years, 11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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