Support » Plugin: WooCommerce » Woocommerce Payment Page from email

  • Resolved acattabriga

    (@acattabriga)


    I’m having an issue with a payment page in Woocommerce not displaying as expected. I have a one-page checkout using the Cart Flows plugin which is working great when customers create an order through our site and go through checkout, but when I create an order manually for our wholesale customers and send them a link to pay through email, the link goes to a page with our old header and logo and I can’t find where to edit this page anywhere. When there is a payment link in an email, which page is it sending customers too and how do I edit the look of that page?

    The page I need help with: [log in to see the link]

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  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @acattabriga Generally speaking, when customers click on a payment link they should be taken to the checkout page on your site.

    You can check what that page is from your system status report. Go to WooCommerce > Status and under the section titled “WooCommerce Pages” you can check what is the slug of the checkout page.

    That page would generally be styled based on the configuration of your theme and the rest of your site.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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