Title: Woocommerce Payment Complete Last modified: August 31, 2016 --- # Woocommerce Payment Complete * Resolved [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/) * I recently recieved a payment on my eCommerce website and in woocommerce the payment has been marked as complete but no money has been transferred to my paypal. I know it is not a settings problem because i shortly recived another payment from another buyer afterwards and it went through flawlessly. Any ideas on how to fix this. Did the money actually withdraw from the buyers account? Is it something that will be sorted out eventually. I need help. * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/#post-7140244) * Sorry for not clearly reading the opening post. This is the link to my website [http://needmystyle.com/](http://needmystyle.com/). * ``` ### WordPress Environment ### Home URL: http://needmystyle.com Site URL: http://needmystyle.com WC Version: 2.5.3 Log Directory Writable: ✔ /home2/needmystyle/public_html/wp-content/uploads/wc-logs/ WP Version: 4.4.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.4.45 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.42 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.5.3 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ ### Active Plugins (23) ### Contact Form 7: by Takayuki Miyoshi – 4.4 Custom My Account for Woocommerce: by phoeniixx – 1.1 Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.2 Formidable: by Strategy11 – 2.0.22 Give - Donation Plugin: by WordImpress – 1.3.5 Google XML Sitemaps: by Arne Brachhold – 4.0.8 Ninja Forms: by The WP Ninjas – 2.9.33 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Tabs Responsive: by wpshopmart – 1.0 Tax Rate Upload: by Adam Bowen – 2.4.5 Use Any Font: by Dinesh Karki – 4.4.1 WooCommerce Compare List: by Madpixels – 1.1.0 WooCommerce: by WooThemes – 2.5.3 WooSidebars: by WooThemes – 1.4.3 WP All Import: by Soflyy – 3.3.5 WP SlimStat Dashboard Widgets: by Camu – 3.2 WP Slimstat Analytics: by Camu – 4.3 WP Super Cache: by Automattic – 1.4.7 WP Tab Widget: by MyThemeShop – 1.2.2 YIKES Custom Product Tabs for WooCommerce: by YIKES Inc – 1.4.4 YITH WooCommerce Ajax Search: by Yithemes – 1.3.9 YITH WooCommerce Tab Manager: by Yithemes – 1.1.3 YITH WooCommerce Wishlist: by Yithemes – 2.0.13 ### Settings ### Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ API Version: 3.1.0 ### WC Pages ### Shop Base: #2 - /index.php/shop/ Cart: #699 - /index.php/my-cart/ Checkout: #701 - /index.php/checkout/ My Account: #29 - /index.php/my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: ShopIsle Version: 1.1.3 Author URL: https://themeisle.com Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * Thread Starter [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/#post-7140245) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/#post-7140380) * If the order was ‘pending’ status, not processing, it was not paid. This is a placeholder order kept whilst waiting for paypal to update the order. * Thread Starter [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/#post-7140400) * Thanks for the feedback. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Woocommerce Payment Complete’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [complete](https://wordpress.org/support/topic-tag/complete/) * [completed](https://wordpress.org/support/topic-tag/completed/) * [paypal](https://wordpress.org/support/topic-tag/paypal/) * 4 replies * 2 participants * Last reply from: [needmystyle](https://wordpress.org/support/users/needmystyle/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-payment-complete/#post-7140400) * Status: resolved