Support » Plugin: WooCommerce Google Analytics Integration » Woocommerce orders not showing on conversions

  • Resolved asadsayy

    (@asadsayy)


    I just noticed after adding the google analytics tracking code to the plugin, the woocommerce orders are not syncing to the revenue tab of Google analytics. Please advise how do I add this metric to google analytics.

    Thank you so much for your help.
    Any help from anyone will be very appreciated.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support wpnomad

    (@wpnomad)

    Hi @asadsayy ,

    I just noticed after adding the google analytics tracking code to the plugin, the woocommerce orders are not syncing to the revenue tab of Google analytics. Please advise how do I add this metric to google analytics.

    The WooCommerce Google Analytics extension tracks the conversions/sales via the “Order Completed/Thank you page” that the users see after placing an order. You will only see the orders that are placed after the extension has been set up. Old orders can’t be synced.

    Can you place a test order on the site and check if that shows up in your analytics report?

    Thank you so much for your reply!
    Yes I have done that but it did not show up on Google analytics

    Plugin Support wpnomad

    (@wpnomad)

    Hi @asadsayy ,

    Yes I have done that but it did not show up on Google analytics

    That is strange. Can you please confirm the following:

    1. Have you enabled the e-commerce view in Google Analytics account? If not, you can follow the guide here to enable it: https://support.google.com/analytics/answer/1009612?hl=en
    2. Have you set up the extension exactly as per the setup guide here? https://docs.woocommerce.com/document/google-analytics-integration/

    If you have already set up the extension as per the setup guide linked above and have enabled e-commerce view, but you still don’t see the analytics data, then please share a copy of your site’s System Status. You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Do let us know so we can help further.

    Hi @wpnomad,
    Thank you so much for your reply.
    I just rechecked I see that the amount is reflected correctly on google analytics under product revenue but under total revenue it shows a different value, also the transactions shown are different from the actual transaction that took place.Also, advise if it is possible to syn the order now via a button

    Thank you

    Find below the system info :-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.cleconciergesa.com
    Site address (URL): https://www.cleconciergesa.com
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.20
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 112.01MB
    Database Data Size: 92.83MB
    Database Index Size: 19.18MB
    wp_woocommerce_sessions: Data: 4.52MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    ulv_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    ulv_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_options: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    ulv_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    ulv_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ulv_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ulv_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ulv_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    ulv_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    ulv_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    ulv_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ulv_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    ulv_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ulv_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ulv_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ulv_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    ulv_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    ulv_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.52MB + Index: 0.42MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.30MB + Index: 0.25MB + Engine InnoDB
    wp_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_atum_product_data: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 61.59MB + Index: 13.09MB + Engine InnoDB
    wp_postmeta: Data: 5.52MB + Index: 0.61MB + Engine InnoDB
    wp_posts: Data: 2.52MB + Index: 0.16MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_sc_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 263
    custom_css: 3
    elementor_library: 17
    envato_tk_import: 1
    mailpoet_page: 1
    ml-slide: 5
    ml-slider: 1
    nav_menu_item: 41
    page: 24
    post: 15
    postman_sent_mail: 171
    product: 53
    product_variation: 8
    revision: 93
    shop_coupon: 1
    shop_order: 8
    um_directory: 1
    um_form: 2
    wp_block: 5
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (41) ###
    
    WooCommerce Myfatoorah Payment Gateway: by Nermeen Shoman – API Ver 1.0 – Installed version not tested with active version of WooCommerce 4.4.1
    Akismet Anti-Spam: by Automattic – 4.1.6
    ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.7.6
    AutomateWoo: by WooCommerce – 5.0.1
    Elementor Blocks for Gutenberg: by Elementor.com – 1.0.1
    Cloudflare: by Cloudflare
    Inc. – 3.5.1
    
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    GDPR Cookie Consent: by WebToffee – 1.9.0
    Simple Custom CSS and JS: by SilkyPress.com – 3.33
    Login/Signup Popup ( Inline Form + Woocommerce ): by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.4.1
    Elementor Pro: by Elementor.com – 2.10.3
    Elementor: by Elementor.com – 2.9.9
    Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
    OMGF: by Daan van den Bergh – 3.8.2
    If Menu - Visibility control for menu items: by Layered – 0.16.1
    Insert Headers and Footers: by WPBeginner – 1.4.6
    Jetpack by WordPress.com: by Automattic – 8.8.2
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.41.0
    Limit Login Attempts Reloaded: by WPChef – 2.15.1
    Mailchimp for WooCommerce: by Mailchimp – 2.4.5
    HubSpot for WooCommerce: by MakeWebBetter – 1.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
    PixelYourSite: by PixelYourSite – 7.1.11 – Installed version not tested with active version of WooCommerce 4.4.1
    Post SMTP: by Yehuda Hassine – 2.0.15
    Rank Math SEO: by Rank Math – 1.0.47.1
    Elementor Addons, Widgets and Enhancements - Stax: by StaxWP – 1.4.0
    Woo Addons for Elementor - Stax: by StaxWP – 1.0.0 – Installed version not tested with active version of WooCommerce 4.4.1
    String Locator: by Clorith – 2.4.1
    Template Kit Import: by Envato – 1.0.9
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.26
    
    User Email Verification for WooCommerce: by XLPlugins – 3.5.0 – Installed version not tested with active version of WooCommerce 4.4.1
    Preview E-mails for WooCommerce: by Digamber Pradhan – 1.6.4 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Advanced Notifications: by WooCommerce – 1.2.27 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
    WooCommerce PDF Invoices & Packing Slips + mPDF: by Ewout Fernhout – 2.1.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.1 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.24 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    Wordfence Security: by Wordfence – 7.4.11
    WP Maintenance Mode: by Designmodo – 2.2.4
    
    ### Inactive Plugins (3) ###
    
    AWS for WordPress: by AWS Labs
    WP Engine – 4.2.2
    
    Duplicator: by Snap Creek – 1.3.36
    SG Optimizer: by SiteGround – 5.6.5
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: SAR (ر.س)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #179 - /shop/
    Cart: #180 - /cart/
    Checkout: #181 - /checkout/
    My account: #182 - /my-account/
    Terms and conditions: #79 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Hello Elementor
    Version: 2.3.0
    Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: hello-elementor/woocommerce/emails/admin-cancelled-order.php
    hello-elementor/woocommerce/emails/admin-failed-order.php
    hello-elementor/woocommerce/emails/admin-new-order.php
    hello-elementor/woocommerce/emails/customer-completed-order.php
    hello-elementor/woocommerce/emails/customer-invoice.php
    hello-elementor/woocommerce/emails/customer-new-account.php
    hello-elementor/woocommerce/emails/customer-note.php
    hello-elementor/woocommerce/emails/customer-on-hold-order.php
    hello-elementor/woocommerce/emails/customer-processing-order.php
    hello-elementor/woocommerce/emails/customer-refunded-order.php
    hello-elementor/woocommerce/emails/customer-reset-password.php
    /home/customer/www/cleconciergesa.com/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php
    /home/customer/www/cleconciergesa.com/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php
    
    ### Action Scheduler ###
    
    Complete: 1,290
    Oldest: 2020-08-17 08:41:10 +0000
    Newest: 2020-08-31 10:41:27 +0000
    
    Pending: 2
    Oldest: 2020-08-31 10:56:27 +0000
    Newest: 2020-08-31 16:11:52 +0000
    
    
    Plugin Support wpnomad

    (@wpnomad)

    Hi @asadsayy ,

    Thank you for sending the site status report.

    I just rechecked I see that the amount is reflected correctly on google analytics under product revenue but under total revenue it shows a different value, also the transactions shown are different from the actual transaction that took place.

    The total revenue would basically show all the revenues collected from the site, including any test orders that were placed on the site after enabling Google Analytics Integration.

    Can you please send screenshots of the following:

    1. Total Revenue section
    2. Product revenue section
    3. Actual transaction

    You can use https://snipboard.io to send us a screenshot link.

    Hi @wpnomad,
    Thank you so much for your response. Please find the screenshots below : –

    https://snipboard.io/eahcIZ.jpg – Product Revenue page (Variable product is inaccurate)
    https://snipboard.io/5KUF0M.jpg – Total revenue page (Sales performance)
    https://snipboard.io/rzpDWb.jpg – Transaction-1 on google analytics (amount does not match woocommerce)
    https://snipboard.io/W8qpbk.jpg – Transaction-1 on Woocommerce (amount does not match google analytics)
    https://snipboard.io/oapbOr.jpg – Transaction-2 on google analytics (Variable product incorrect and inconsistent, priced twice for some reason)
    https://snipboard.io/dySqfk.jpg – Transaction-2 on Woocommerce
    https://snipboard.io/gwey5G.jpg – Transaction-3 on Google analytics (same reason as transaction-2)
    https://snipboard.io/OYZuJ2.jpg – Transaction-3 on Woocommerce

    Please advise what can be done to correct this, also if there is a way to change these values and fix & capture the correct prices going forward.

    Thank you so much for your help!
    Looking forward to your reply!

    Please note the above 3 transactions are the only transactions that have taken place on my website.
    Thank you!

    Plugin Support John Coy

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @asadsayy

    The problem isn’t likely something with the plugin but rather your specific install. Maybe a theme or plugin conflict. We support our plugins and make sure they’re working as expected with WooCommerce and WordPress core themes.

    As a starting point and to ensure Google Analytics is working as expected, try switching back to a default theme like Twenty Twenty and disabling all plugins except for WooCommerce and Google Analytics to see if this resolves the problem.

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Plugin Support Adam

    (@adamkheckler)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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